Michelle T.
Did not come with all features stated
Did not come with all features stated, was supposed to come with vaginally, anal and oral mouth does not open,
Response from UloversdollSep 6, 2024
Thank you very much for taking your valuable time to give us feedback on this issue. We apologized that the issues you’ve experienced with your order. We are committed to resolving this issue to your satisfaction, we have sent you a confirmation email of the issue via our official email address, please also help us to check the email and provide relevant related data, which will help us to resolve the issue with the factory and related departments as soon as possible. Please rest assured that you are our valued customer, we will not let you suffer any loss. We have been engaged in doll sales for more than ten years, and have cooperated with major brands for many years, there are relevant brand authorisation certificates on our website, each of our dolls will undergo a strict quality check before shipping, and will only be shipped after passing, so that we can guarantee the quality of the product as well as the service. Thank you for your understanding and patience. We hope to have the opportunity to provide you with better service in the future.