Arthur A.
STAY AWAY FROM THIS SITE....SCAM! SCAM!SCAM!
I want to retract what I said about this site on a previous review.. I initially gave it a good review, but after doing a little digging around on their customer support. I came to realize that all they are interested in is getting our hard earned money. This is how the girls can keep chatting and we have to keep paying. There's a category called Top User which means that to get free privileges from this site there are certain requirements to follow, such as doing a video presentation of yourself, pass the verification process and have to submit a certain amount of pictures of yourself as well as short video clips and show proof that you ar eon social media. Once that's approved then you privileges are free as long as you keep following the required things weekly. So this is where it gets expensive. The girls all do this when they send you messages, mail etc. and for us to view them it costs us more money. The longer they can keep you interested in them by giving you hope that you will be able to get their personal information. It's all BULLSHIT!!! I fell for this and when we put the requests in for the information, it came back declined because she didn't respond back to say yes or no. We both agreed that we wanted to meet, so there shouldn't have been any problem. Now here comes the good part - Customer Service. What a joke. I asked them specific questions and they give you these canned answers, Supposedly they tell me that to find out why she didn't have to respond, they will give it to an investigative team to look into it. I was told I would get an answer within 48 hours. Yeah right. So I contact CS again after its been 48 hours with no answer and now they tell me it was sent to another investigative team to investigate and it will take another 72 hours. Who the hell are they kidding. Its all a ploy to get you to keep spending money on credits. Take about deceptive practices. So take it from me who has learned a hard lesson, STAY AWAY FROM THIS SITE AT ALL COSTS!!!!! If they were legitimate then they wouldn't be getting all of these bad reviews. Now I'm sure that when they respond to this review it will be the same canned response that they put on every review that they answer.
Response from UkrainiancharmFeb 28, 2025
Hi Arthur, Wow, that’s a lot to take in, and we’re really sorry to hear that your experience with the platform has deteriorated. We appreciate you sharing your concerns, and we understand how frustrating this must have been for you. Our goal is to provide a transparent and enjoyable space for meaningful conversations, and we regret that your experience didn’t reflect that. While some platform features require credits, we aim to ensure a fair and secure environment for all users. Regarding your support concerns, we truly apologize if our responses didn’t meet your expectations. Rest assured, our team is working hard to resolve your issue and continuously improve our services. We’d love the opportunity to regain your trust. Please don’t hesitate to reach out to us at [email protected], and we’ll do our best to assist you further. Best wishes, Tina from UkrainianCharm




