Mikayla Y.
Not A Scam, But A Headache
I had the weirdest experience with this company. First off, I ordered a figure from them not realizing it was preorder. This was a mistake considering it was for sell on different sites but Ukiyo offered free shipping and overall was slightly cheaper at least after signing up for the newsletter. Ended up waiting for this “preorder” for over 8 months. Contacting the company is near impossible. You have to feel out a form that they will respond to days later or just not at all while giving the same excuse and promising it to arrive the next month, again and again and again. They will offer you a refund but if you are like me you waited too long and the said figure it already sold out everywhere. My figure did eventually arrive and in perfect condition so the company isn’t a scam just a headache to deal with. While I was lucky I have talked to a lot of others who had the same experience but either ended waiting for even longer, years even, or Ukiyo just ended up loosing the package. Maybe I was one of the lucky ones but I know I don’t want to test my luck again.