UkdreamstoreReviews of ukdreamstore.com

If I could give this company zero stars I would! Horrendous customer service! Item not received and getting a refund is impossible.

RE: ORDER NO: 47705134 - ITEM - An electric cordless grass trimmer (was £49.99) from UK Dream Store OR redeem towards another available deal. Or according to others a serious faulty electrical appliance that catches fire. I have been charged for an item that I have never had. YES I have contacted WOWCHER several times NO REPLY. On my account it states that I have been refunded. ON NO I HAVE NOT. They also cannot add up. My Bank A/C statement confirms this company removed £14. 78. The item was advertised as £14.99. They have put £10.79 in the credit wallet. But I never claimed any vouchers? As for this item catching fire, WOWCHER and GROUPON are still selling it. Frankly, this warrants in order to protect the general, public, complaints made to such as Trading Standards and Health and Safety etc. According to Companies House the directors of WOWCHER are Karen Louise Kemble and Roland Patrick Bryan.

Purchased an item which was told by Wowcher and uk dream store not to sign for Did this then refund that was advised would go back to me in 7-10 days actually got snuck on a Wowcher wallet credit Having to go through the retail Ombudsmen to complete refund

Don't buy from this company. Just received my woucher order for 2 world Cup beer glasses and they're totally inadequate, the glass is the thickness of tissue paper they're so light I thought thought they were plastic, rip off for the price.

Brought an Icebath via Wowcher from them its split at seams only 7 months old and they have refused to replace item even though it is in warranty!

Purchased replacment Ninja Creami pots. They do not fit the machine at all. Total scam. I have requested a refund, luckily I paid via Paypal so even if Wowcher or Homestore won't refund me at least I can try them.

Purchased an Electric Cordless Trimmer via Wowcher. Plugged in to charge - recommended time 4 hours. After an hour and a half I smelt smoke! Smoke pouring out of the unit! I got it out of the house and plunged it into a bucket of water. Despite writing to both Wowcher and UK Dream Stores, I notice it is still on offer. Do have to point out that they have come back to me with a full refund, but it takes 7-10 days to come back to me!

I also wish I had read the reviews before purchasing an item from UK Dream Store / UK Dream Store's via Wowcher. Purchased an item for a friend's birthday within plenty of time, surprise, surprise it has yet to arrive. Judging by the other reviews I have read, it does not look like I will receive it anytime soon, if at all. Will never use Wowcher again, and will tell friends, colleagues and family to have nothing to do with Wowcher or UK Dream Store('s)