U.K.ABROADTrusted worldwide, U.K.ABROAD is the leading provider of UK passport renewal, replacement, and first-time applications for citizens abroad.
U.K.ABROAD (ukabroad.net) has 581 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 539 reviews with 5 stars · Clear filters
Melanie W.
Such a simple and easy process, Jan took care of everything. So helpful and answered straight away.
Response from U.K.ABROADJul 25, 2025
Thank you for your review! We appreciate the opportunity to assist you and are so pleased to hear you’re happy with our service. Your feedback helps us ensure we're always offering the best support to British expats like you. Wishing you safe travels with your new passport!
Susan O.
The process of renewing my passport was made so easy. Jan was extremely efficient and kept me updated throughout the process. Her emails were clear, concise and easy to follow. I received my new passport after 3 weeks of contacting UK Abroad! Susan O. New Zealand
Response from U.K.ABROADJul 17, 2025
Thank you for your review! We appreciate the opportunity to assist you and are so pleased to hear you’re happy with our service. Your feedback helps us ensure we're always offering the best support to British expats like you. Wishing you safe travels with your new passport!
Groves
The expertise, kindness, efficiency of Jan the consultant named.
Response from U.K.ABROADJul 1, 2025
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
chocolatecake
Jan's service offering in terms of professionalism is unique. (so on-point on every stage of the process)
Response from U.K.ABROADJun 13, 2025
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
Mrs Julia D.
We were not looking forward to applying for a new British passport as we were losing our beloved burgundy European passport but Jan at British passports made the whole process so pleasant and easy and hassle free. We were delighted with the relaxed, friendly service.
Response from U.K.ABROADMay 15, 2025
We’re incredibly grateful for your positive feedback! It’s always a pleasure to assist our customers, and we're happy to know you’re satisfied with our service. Safe travels, and enjoy the benefits of your new UK passport.
CP
Outstanding service from start to finish. I was guided every step of the way when applying and was kept informed of the progress of my application. After renewal, the service checked that I had received both my new passport as well as my old one, both mailed separately.
Response from U.K.ABROADMay 12, 2025
Thank you so much for your kind words and for trusting us with your UK passport application. We're thrilled to hear you had a great experience. It's feedback like yours that motivates us to continue delivering top-notch service. Wishing you all the best with your new British passport!
Ian
I recently renewed my expired UK passport and received outstanding service from Jan. She responded very promptly to my emails, always provided clear and detailed guidance and feedback, and made the overall experience stress-free and very efficient from start to finish! Thank you, Jan, so much!
Response from U.K.ABROADMay 8, 2025
Thank you so much for your kind words and for trusting us with your UK passport application. We're thrilled to hear you had a great experience. It's feedback like yours that motivates us to continue delivering top-notch service. Wishing you all the best with your new British passport!
Joanne
Seamless, professional and responsive service. Helped every step of the way renewing my British Passport whilst living overseas, provided clear and timely communications making really quick and easy.
Response from U.K.ABROADMay 5, 2025
Thank you for your review! We appreciate the opportunity to assist you and are so pleased to hear you’re happy with our service. Your feedback helps us ensure we're always offering the best support to British expats like you. Wishing you safe travels with your new passport!