U.K.ABROADReviews of ukabroad.net

I’m in the US and had to apply for a new British passport as mine had expired 34 years ago! The instructions that Jan at ukabroad gave me were precise and easy to follow. I think it would be easy to make a mistake and delay the process if doing it alone. But Jan helped me through the whole process with no delay and with clear communication. Communication was every day. The whole process from gathering materials and applying to receiving my new passport was about 3 weeks. Unbelievably fast! Thank you Jan.

Everything worked extreemly well. There was absolutely no hassle! I received the new passport much quicker than I expected. A big „thank you“ to Jan and the whole Team.

My Passport agent Jan gave very clear instructions that were very helpful in completing my Br Passport renewal process. She demonstrated patience and was gracious in her approach reassuring me that I was following directions and indicated exactly what documents were required. Very efficient. Thank you.

The service provided was highly professional yet warm and friendly. I cannot speak too highly of the service I received for my Passport application which concluded on 11 August when I received my new British Passport.

Jan was fantastic helping me obtain a British passport for my grandson who was not born in the UK. It was so complicated, and they (the passport office) asked for so many notarised documents and information, even the birth cert of his unknown grandfather, that I could not have done it without his help and patience. When you call the passport office they give you no information at all or conflicting information. The initial photo that I sent from his birth passport was lovely and clear, but they did not accept it, choosing instead to accept one that looks nothing like him at all and makes him look like a terrorist. I wonder why that is. Welcome to Bonkers Britain everybody.

Very speedy response with clear instructions, and easy to use on-line system

The contact person, Jan, was prompt, helpful, and patient with my endless questions. The entire process from start to finish was flawless. I received my new passport within two and a half weeks.

great customer service, made the passport renewal service easy to understand and to engage with. My consultant (Jan) did all the work. Fantastic!!