Tom Y.
joke
Hi , my passort was running out of date , i live in france thought this was a gov site , but just a hidden rip off . paid and no further info . i have decided just to pay again on the gov site as this is a lost cause . first review i have every written, hope others dont make my mistake!! stay way unless you just want spam mail replies
Response from U.K.ABROADApr 29, 2025
Thank you for taking the time to share your concerns. We take feedback very seriously. Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site, which may account for the difference in price. This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible. U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long. To view our authenticity, click here: https://ukpassportsmail.com/authentication/ We have searched our data base and we cannot find any reference to your application. Can you please confirm who your consultant was in order for us to investigate this further. Looking forward to your feedback.



