U.K.ABROADReviews of ukabroad.net

Dealt with Robyn who was very efficient and checked up on our passport application process along the way - very impressed with her efficient manner which came through in the emails she sent

Very satisfied with the whole procedure. Excellent customer service....I was kept well informed at every step of the process in a professional, effective and friendly way. Thankyou!

UK Passport renewal. ukabroad have been extremely helpful in obtaining my passport in a prompt manner. The process was started on 02 February 2024 and the new passport was received on 23 February 2024. This was far quicker than expected. My contact person in ukabroad was Ms. Robyn and I can recommend her to anyone else. Robyn kept me posted throughout the renewal process.

Clearly laid out instructions and excellent email response times

I made the PERFECT decision using the services of U.K. Passports. From the moment I contacted them they gave me the confidence and trust that the renewal would go smoothly and they would be able to track it the entire way. I researched online the options as I knew I did not want to do this 'alone' and send my passport with a hope it would go well. With U.K. Passports I had certainty and confidence and I knew it would go perfectly. And it did. The instructions were clear, easy to follow, the pre-approval of the digital photo was essential and confirmed all details were included and there would be no queries. The courier arrived for pick-up and return exactly as scheduled. It was beautifully smooth from start to finish. Thank you Madeleine, my personal Rep! How great is that! The same person monitoring the journey and not some automated robot. You've got to love that care factor! 10-stars even though I can only give 5!

I renewed my passport from Australia and found UK Abroad to be most helpful. Clear, regular communications and easy-to-follow instructions made the whole process seamless and stress free.

Of course one can renew your passport directly with HM Passports, but there is the hassle and uncertainty of the process when living outside the UK.UK Passports took all that away, and Shaun, our personal consultant ensured that our application was completed correctly before it was submitted to the UK passport office. We also opted for the complimentary courier (DHL) service, and our application was collected and returned exactly as promised, and remarkably quickly. We sent the documents on February 2nd, and my wife received her shiney new passport today, February 22nd. Throughout the whole process Shaun responded to all our questions, and provided guidance , especially re taking the ID photograph, within the hour, if not sooner. Although the service is a premium price, it is definitely worth every penny, and I will use it again for future UK document renewals.

I am a first time user of the ukabroad.net system of UK passport renewal. The outcome is I was able to receive my new passport in about two weeks and living half way across the world from the U.K (in Hong Kong) which, I believe, is very efficient. I communicated with a representative from ukabroad.net called Brannan via e-mails and her instructions were clear, concise and professional. She understood my urgent need for a new U.K passport in regards to planning for an urgent trip to China the following month and helped inform the passport authorizing body the need for expediting the passport issuance process as well as organization of courier services. I'm very happy having worked with Brannan and would recommend her services to anyone needing to renew their U.K passports.