John M J.
Great product
The product is very good and does exactly as the company claims. The packaging is excellent and the product arrived in showroom condition and worked straight out of the box. Parcel Force, the delivery service used, was, however, its usual unhelpful self and I had to arrange a re-delivery using Parcel Force's web site — not a good experience but the re-delivery arrangements did actually work. All in all, not the worst online buying experience I've ever had and, as I said, the product is excellent and I've ordered a second one.
Response from uk.vtomanNov 4, 2025
Thank you for taking the time to acknowledge the quality of our product; this means a great deal to us. We sincerely apologise for any inconvenience caused during the delivery process. We have noted your concerns and will share them with our logistics partners to encourage improvement. It is heartening to see you continue to place your trust in us, which means more than any review could convey. Please do not hesitate to contact us should you require any assistance. Best regards, Vivi




