OdC
So far, not so good
No notification on website to say the item I ordered was out of stock. Took customer service 4 days to get back to me when I enquired about my order 6 days after I placed it. Then with no notice it showed up at my door!!!! Really poor!!! Product OK, inverter generates too much heat, not efficient; not had a chance to test it properly yet
Response from uk.vtomanJul 22, 2024
Hello. I am very sorry for the bad shopping experience. Due to the recent high volume of after-sales inquiries, the customer service response cycle has been extended. We checked the content of the email, because of the lack of stock, after-sales customer service wrote to you that if you do not want to wait you can cancel the order, but did not receive your reply, so the order was sent out as usual. We look forward to your more detailed review of the product after testing, which will help more customers to make the right choice. You can contact our after-sales e-mail: [email protected]获得技术支持 if you encounter any problems in the use, we will be happy to serve you! Wish you a happy life! Best ragards. Vivi