Matrix FitnessReviews of uk.matrixfitness.com

My local Planet Fitness recently "upgraded" their treadmills and exercise bikes. The new equipment is flimsy, the controls are harder to use, and the ergonomics of the bikes is poor. How can a company manage to make new models worse than old models. I guess they don't consider user input.

I spent £30k on Matrix equipment for a high end home gym and the connectivity simply doesn’t work. Matrix have no interest in after sales support and simply refuse to talk directly to customers. The installation process is basic and is about leaving as fast as possible with no information shared. Would accept a couple of niggles with the equipment if any of the interface worked but despite numerous follow ups, Matrix have no interest in helping customers after delivery. Like buying a car with faulty electronics. May be acceptable for a corporate gym but I would advise against retail / home gym use.

Matrix hat keine Ahnung von kraftsport, was sich an vielen kleinen aber wichtigen details der Geräte zeigt. Unbegreiflich wie man so Fitnessgeräte produzieren kann.

Not intuitive to use. If you dare to put your left hand on the handle bar, it will end your program! What a stupid placement for the Off button!

Matrix weight equipment has terrible ergonomics. The equipment has very limited adjustments which severely limit ROM. Matrix bikes also have limited adjustments which do not account for long legged individuals. All-in-all Matrix produces very substandard equipment.