BLS InternationalReviews of uk.blsspainglobal.com

One of the worst services - extended wait times and same excuse that we are busy just today. People have no other option hence just tolerating

I used BLS Spain in the UK to apply for a Schengen Type C visa. I dropped off my full set of documents on May 15th. More than 30 days later, I have still not received my documents back - this is double the processing time for a simple Schengen Type-C Tourist Visa. At no point does BLS provide any kind of useful customer service. Their website is simply awful - simply trying to login and book an appointment takes multiple tries, and if you are successful, it is a matter of luck. Once you get to the service centre, the service levels are wildly variable - some staff are helpful and communicate well, others are terrible. If you try to follow up on the status of your application, their website is again very poor - sometimes it works, sometimes it doesn't. If you try calling up their helpline, about 5 times out of 8, the call will simply drop and you will not get through to anyone. If, by some miracle, you DO get through, then you must first interact with a supremely idiotic IVR system that does not listen to you properly. You have to yell at the system to get through to an operator, and then wait at least 10min before you get anywhere. The operator himself (or herself) will not be able to help you at all beyond giving you a vague update that you could have looked up yourself. All told, my experience with BLS Spain UK has been appalling. These people do not deserve a commercial license to process visas. I thought VFS and TLS were bad, but BLS is, incredibly, unbelievably, far worse. Do not, under any circumstances, ever apply for a Spanish Schengen visa in the UK, and never, ever use BLS for any form of application, at all.

Shit website. Can’t even create an account

what an awful website, trying to book a schengen visa appointment, their hamster has fallen off the wheel, the server just cant cope with the requests, it falls over multiple times and each time,, itsback to the start for the user. Woeful. how do these companies get away with such poor service

28th September 2025 No communication of progress with our application 114 days. There should be a helpline number that actually can give details of progress not just repeat whats on website.Keeping passport, birth certificate and marriage cert for over 110 days is unacceptable. They should be returned after 30 days max. Website should show a scale of progress from day1 to each stage the paperwork goes through as we think our documents have just sat on a desk somewhere not progressing.

Awful website, and horrible service. The website is very slow, every action (confirm/submit) needs a captcha, and the captcha itself doesn't work half the time. You get a "service is not available" error every few minutes and have to re-fill the forms from the start!

I can't believe something so vital has been outsourced to a company that produces such terrible online services. It's honestly laughable how poor this system is. It barely works. The software is practically unusable and feels more like a scam site than an official visa portal for Spain. Where is the QA here? It's just pure trash, and unfortunately there’s no other option.

We all should request to ban this website. They are taking our money for this third-class service.