Ugly Christmas SweaterReviews of uglychristmassweater.com

I recently ordered from this site. There was an issue with the shipping address. I noticed it as soon as I checked out and emailed the company about it. The email I sent wasn’t read for 4 days and by the time it was read, the item was out for delivery. I called and spoke with customer service and they stated because it was my mistake, it was my problem and they would not do anything to help resolve the issue.

There was an issue with my order that was identified the day the order was placed. I contacted the company for assistance at the support email address they instruct any problems to be sent to. I received no response. The next day, I received an email that my order was shipping so I immediately emailed the support address a second time with no response. The contact number is a fake number (all zeros). It has been over a week and still no one from the company has reached out. I’m disappointed. Won’t be using them in the future.

Garbage. Do not buy ANYTHING from this scam site.

This is a bad company. I ordered a sweater with the 3D moose that attaches and they sent the sweater without the moose attachment. I emailed them through their website 2 weeks. Nothing. I emailed them using their info email address and my own client 5 days ago. Nothing. These people do not know how to run a business and even less about customer service. I will never order from them again.

Ordered an item that was being sent back due to incorrect address. I was advised to reorder the item and they would refund me when the original came back, however it was out of stock. Talked to support and "Jake" told me it wouldn't be a problem to resend the item, I just have to wait for it to get back to the warehouse and they'll send a new tracking number. Fast forward few days and I receive an email saying I got a refund. Never got a new tracking number. Tried to reach out to support once again and this time no response. It's been 4 days now and I've tried contacting them multiple times. No response each time. These guys lied to me just to appease me and had no intention of helping me out with my order. I will never be ordering from this site again, and will definitely be spreading the word about their lying customer service reps.

I bought an item and paid for 2 day shipping. 4 days later it has yet to be delivered. I told them I want a refund and they said I had to pay for the shipping to return the item. I will never try to buy from them again.

haha I bought a $24.95 beanie, with $9.95 shipping fees. The quality and the material of this beanie is so bad, I might as well go to the local mall and get a $20-$25 beanie which is solid, have a little weight, and doesn't feel like a cheap synthetic knockoff. The beanie feels like wearing a plastic bag... now you might be wondering, how could I be so dumb to trust a USA based wanna be edgy brand website?? I bought this because I'm a massive pewdiepie fan, I wouldn't even bat an eye on this h brand. I am a fellow 14 year old and I have been wanting a pewdiepie beanie for the longest time... so I jumped at the offer of having one and neglecting the issues with overseas brands and online purchases... I mean Represent.com had been giving pretty good standards of merch quality... although the long-sleeve shirts are equally disappointing as this beanie... Don't trust this brand "UglyChristmasSweater.com" it's a scam. I'm only gonna buy Tsuki from now on.

This is a scam. They are using the logo of a legimate company to fool you. If you look on their website, there is no contact info, no phone number or address. You never receive a confirmation email or tracking number for your order. Had to contact my cc company to have the charge taken off my account. Not only am I angry to have been scammed, we now have no sweaters to wear to our party. Shameful😕