United Freeway TransportationReviews of uftransportation.com

2nd time using this company to ship a vehicle. Professional and honest.

Jeff Reached out to me instantly. Gave me an upfront quote to transport my truck which was very reasonable. Was able to schedule for the very next day. Even when the driver was unable to get it, Jeff called me to update me and was already looking for a new driver and had someone there the next day after that. Great service.

First of all, the original quote was for 395, and the total cost was 650. Secondly, I paid the initial charge with a credit card, however, when the driver arrived he demanded $500 cash for the rest of it, which I did not have. I assumed that my credit card would be charged. The contract states, before to the legal text, "I, Elizabeth Meade authorize United Freeway Transportation to charge my credit card above for the agreed upon purchase(s). I understand that my information will be saved on file for further transactions on my account." It's hidden in the small print of the contract that the delivery driver needs to be paid the balance on delivery in cash, but I didn't see that, as the initial message in the contract said that my card would be charged for the balance. It was never explicitly stated that cash was needed.

Everything was good .

I sent a complaint letter to the Attorney General of PA, and complained with the BBB against United Freeway Transportation. They failed to transport my vehicle and subsequent refusal to refund my payment. Additionally, I've discovered the use of fake identities by their employees, who claimed to be Americans, were actually foreigners using fake American names. Upon investigations, it became evident that some of these individuals are from Bangladesh and some Islamic countries. It is noteworthy that Mohammed Amin serves as the Chief Executive. I made numerous attempts to contact them to resolve the issue, including phone calls and texts. Despite these efforts, I've not received any indication of a willingness to address the issue. I strongly believe UNITED FREEWAY TRANSPORTATION has engaged in deceptive business practices and failed to fulfill their contractual obligations. Additionally, the use of fake identities by their employees raises serious ethical concerns and warrants investigation by regulatory authorities. Also I'll contact Consumer Advocacy Organizations, they should be interested in investigating unethical practice like writing FAKE REVIEWS. Such actions not only compromise the integrity of consumer feedback but also raise ethical and potentially legal concerns.

I transported an RV that I negotiated with JEFF, and it was very good, communication, scheduling, they always paid attention, very happy to have worked with them, I hope we have more loads to work on together.

Overall great customer experience. Jeff the contact person was awesome.

Martin made the whole experience seem like no big deal He was there for me at every call or text or email My 92 z arrived safe and on time and the delivery was like all the others shout out to Martin and No Day Off Trucking Aurthur the driver