Evelyn Z.
Took hours just to swap a couple…
Took hours just to swap a couple tokens. I don't recommend using this unless you have unlimited time.
Response from Crypto Exchange PlatformMay 25, 2024
Thank you for your feedback regarding your recent experience. We deeply regret any delays you encountered in token exchange. We'd like to clarify that all our transactions are conducted automatically and in the shortest possible time. Therefore, such delays on our platform are extremely rare. To better understand and resolve your situation, we would be grateful if you could provide the order number or details of your transaction. This will allow us to investigate the matter more thoroughly and take appropriate action. We are ready to provide all necessary assistance and support to resolve the issue. Please feel free to reach out to our customer support team with any additional questions or clarifications. Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. We strive to provide the most convenient and expedient experience for all our customers.