bobbi
We ordered 3 shades
We ordered 3 shades. One did not fit at all. Customer service did send new parts but little assistance on how to uninstall the shade we spent quite a bit of time installing. The second one has at least a one inch gap at the top. They told us to use the black filler which does not look good. The third has the remote which continues to fail. Customer service spent an extended amount of time on the phone with me. The guy was awesome, patient but confused as to why this was happening. Nonetheless, we did get it to work.....for 24 hours. It has now been stuck closed. I can not access help on the weekend when I have the extra set of hands to assist. I am waiting to hear back from them and hope I do as I very much want to be satisfied with this product.
Response from UBlockoutFeb 2, 2026
Hi Bobbi, We’re sorry to hear about the difficulties you have been experiencing. Please know that we are committed to getting this right for you and making sure our solution looks and works 100% day and night. Our team is actively working to get this resolved with you as quickly as possible. Thanks for sticking with us.



