Jill S.
Remarkable customer service
I still can't get over Ubibot's level of customer service. The automated response indicates a response within 8 hours--I over a dozen exchanges over three days and I think all were answered within an hour or two at most . Vicki, the customer representative must never sleep. She answered emails at 11 am and at 3 am. Moreover, she went above and beyond to assist. There were tasks that I could have done but she offered to do them to expedite the process. I still can't get over it. I have never seen a company with this level of customer service.

