UAPLG.COReviews of uaplg.co

Response from UAPLG.COJan 30, 2023

Hi Mathis, We've checked on your order and we're glad to know you have received it! We can also see that you have not reached out to us via email regarding your concern. Our customer service support team has sent you a message to the email used for this order. Do send some photos or videos to show the issues with the back of the shoes and we will be sure to review the issues presented and provide the best options for you. We look forward to your response!

Response from UAPLG.COJan 27, 2023

Hi Ashlie, We are glad to hear that you first order with us went smoothly and we thank you for ordering with us again! Our most sincere apologies that it our service was not up to standards the second time round. Some pairs may face stock issues due to high demand and they go out of stock before we can update our site, especially if they go out very quickly. We have raised your feedback to the relevant teams to ensure that adjustments and improvements are made on our end to serve our customers better in the future! Do reach out to us via email at [email protected] if you have further concerns with the new order you have placed. Thank you once again for shopping with us!