Bob O.
Not happy with my first day
Not happy with my first day. Startup data sent menus appear but not a single channel will Actually play. The big bug is no one on the chat to help. Especially since they advertize 24/7 365 help

We are a team of Stream Engineers and Certified Server Management Technical. We specialize on Live Streaming and VOD streaming, cloud computing and storage engineering.Our mission is serving the platform with utmost dedication and effort which can ensure a long sustaining relationship and larger network of clients.Our vision is to save public expense on Entertainment and deliver quality product as promised.
Typhoon Labs TV (typhoonlabs.tv) has 297 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingShowing 11 reviews with 2 stars · Clear filters
Bob O.
Not happy with my first day. Startup data sent menus appear but not a single channel will Actually play. The big bug is no one on the chat to help. Especially since they advertize 24/7 365 help
Doris C.
I have not been able to get in the 24 hrs and there is no support page. Tried Emailing , No answer. It's a shame !!! Had them for 2 years and loved the support page with instant help. NOW Nothing..
Thrillz U.
Wth happened? You guys have been great now u just shutdown and leave customers hanging😡. I'm going give it a couple more days and if not resolved i will be in contact with my bank and get a full refund for my 6 months of service I paid for
Frank
I have had a subscription for about a year and a half and I absolutely loved typhoon labs. The price, quality and customer service could not be beat. However today I am a little worried. Typhoon Labs went down about 5 hours ago. I went to go to their trusty website chat to ask like I have done on a few other occasions when it went down for a very short period of time only to find that the chat is unavailable. There are now mirror sites of typhoon labs up with bogus email addresses and phone numbers. I tried to call a couple of the numbers and not legit. I am really worried that Typhoon Labs is no more. I hope I am wrong and won't have to go searching for another IPTV provider but I have a bad feeling.
mike
2 stars because of the price and partial functionality. Support although prompt is virtually useless. Everything in the decision tree winds up at a “restart your router”. Multiple random errors during the viewing experience all with different numbers and messages. While watching one show, it will automatically switch over to something else. Their software has never been tested by a competent QA/QE. The UI is clunky and navigation ‘back’ might actually take you to the previous screen or more often than not, you’ll get a different category. The epg is painfully slow causing navigation nightmare when changing between channels. The implementation of the ‘search’ capability, although documented well, is flaky and could be done more thoughtfully.
James M.
It gives a lot of channels, but it freezes up 6-7 times an hour, what can be done to prevent this from occurring
Debra A.
i loved the app at first but o itis constant buffering and freezing. Ans it always seems t happen when I watching my favorite shows. every two mins its buffering or freezing
Alan
Been trying to watch NFL CONFERENCE CHAMPIONSHIP games. It’s a chore…buffering, dropped channels, freezing, etc. Might just listen on radio!
Response from Typhoon Labs TVFeb 9, 2023
This is not a Global issue, it may have been on your end.