Will E.
Charged me for unsuccessful trial
I signed up for a trial. The app didn't work at all. I submitted a video and screenshots of the problem and asked for the trial to be cancelled. The customer support rep didn't even look at them. Then they billed me. There is a freeware app called Rapid Typing. It has similar functionality and none of these hassles.
Response from TypesyDec 30, 2020
We apologize for the delay in answering your request. Our policy is to respond to customers in 1 hour or less, and we are sorry if this did not happen in your case. We were experiencing a large increase in demand over the Christmas and holiday period. We can assure you that the issue you reported has been identified and quickly fixed. Thank you again for your feedback Typesy Team



