Chris M.
Order has been awaiting fulfillment…
Order has been awaiting fulfillment with no follow up from requested status update.
Twowayradiocenter.com is a leading provider of Motorola, Hytera, ICOM Kenwood, Midland, and Standard Marine two way radios and accessories. We specialize in selling walkie talkies to businesses, schools, and churches!
Two Way Radio Center (twowayradiocenter.com) has 514 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Computers & Phones · Georgetown, South Carolina
Excellent

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Excellent
Showing 119 reviews with 1 star · Clear filters
Chris M.
Order has been awaiting fulfillment with no follow up from requested status update.
Jessica B.
I ordered a mic for my job and I never received it. I then talked to a customer support person and they said they were out of the model I ordered and said they could get me a different one and have it to me in just a few days. I still have yet to even receive ONE mic.
Betty M.
Purchased a walkie talkie that was supposed to be programmed so I could use it at work. No such luck. When I called and left message for Chandra (think that's her name) to call me back well no luck there either. Sure I ordered a battery for my old walkie talkie because that so called programmed walkie I purchased doesn't let me talk on it so it's pretty much a waste of money on my part. Your return policy is a joke.
Response from Two Way Radio CenterFeb 7, 2020
We've talked to Betty, reprogrammed her radio, and even got a second order. Betty, if you need additional assistance, we're happy to help. Give us a call at 855-770-7194.
Linda J.
This was not the same as before. The 2 plug end is further apart than the Motorola 2 way radio. This was unusable. Linda
Response from Two Way Radio CenterJan 3, 2020
Hello Linda, we researched your order and show you ordered an ear tip from us, not a headset. Please give us a call at 855-770-7194 and we will help you get the correct headset for your Motorola radio.
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Order was declined, I have yet to be given reason as to why?
Response from Two Way Radio CenterNov 1, 2019
Hello. We decline to ship an order when our fraud detection software indicates an order is suspicious. This can be due to different billing and ship to addresses. We reach out to customers before declining the order. We were unable to reach you and refunded your purchase immediately. We are happy to discuss further and process your order after talking to you. Please call us at 855-770-7194. We are sorry for the inconvenience but do this to protect ourselves and customers from fraudulent transactions.
Leigh C.
It's been a week and my order hasn't shipped. No information given as to what the holdup is.
Response from Two Way Radio CenterApr 5, 2019
We are sorry the order was lost in transit and have reshipped it!
K
The operator first called asked my name instead of asking for the person on the order then asked me to give her all my information. When clearly the news suggests all day not to give personal information on the phone. So I hung up. Then I get an email to call then, so I could verify the order. I tell her it all correct then she wants me to fax my drivers license for a $20 order? That’s to much if some one was going to fraud I’m sure it would be for an order more than $20. Just cancel my order now she really making me feel it’s a fraud company to request a copy of my drivers license for $20.
Response from Two Way Radio CenterJan 14, 2019
We are guilty as charged! If you buy from us and our fraud detection department suggests an order is suspicious we are going to check it out before shipping. We do this for the protection of our customers and our business. We are sorry you found this frustrating but we'd rather you be frustrated than to have to apologize to you for accepting a stolen credit card. We are happy to give you an even better deal if you'd like to to try your purchase again through Pay Pal!