Two Way Radio CenterReviews of twowayradiocenter.com

Odered a radio because this website said ships the same day. No e-mail confirmation sent so i called the next day, talked to a girl with a television loud in the background. She said they had my order in hand and were shipping it out that day the 3erd. Lied. the product did ship on the 7th, their free shipping is USPS, now the usps people have completly screwed that process up and the radio is late even by their standards.

I have not received my products yet. I call customer service and get voicemail everytime.

It seemed like a fair price. No communications regarding ship date. After 3 weeks and having tried to communicate with them, I got a text saying they were short staffed. I then asked for a refund and asked to cancel the order. I work in supply chain/ logistics and understand staffing issues. Even in these situations, the customer is more understanding when they understand what the situation is and why there are delays.

It took the item almost 3 weeks to get here and it was not what we ordered. Anytime I request a chat I never get a response other than someone will contact me. When I call have have to keep selecting the 1st option over and over again until someone actually answers. I am still trying to get answers on why the wrong item was sent. This is for a business so it has been extremely impacting.

Paid the money but no radio Can’t get any worse!

Never received my products after being assured it was being split and sent due to an urgent need. Despite being assured via text my order would arrive, it did not. After following up to find out where my order was, they informed me that the package was never split up and was sent to my billing address across the country vs my shipping address. After all this they still wanted me to track someone down on the other side of the country and find this package so it can then be properly sent back across the country. **To their reply** the only solution given to me was for me to track down a body on the west coast to figure out how to get their package to the properly shipped location. And because I said "hell" and "JC" the customer rep got all agressive and rude. Other than having my self / company spend a few hours wasting money and time to get a screwed up package nothing was offered other than a label. Some solution you offered. DO NO RECOMMEND ONE BIT.

Been waiting a month was told it was in stock when I ordered a week later I was told they would be working on it today last week was told it was in the warehouse being programmed. Still no real response in when or if I will ever get the radio I ordered.

I can’t believe you’re asking for my opinion when you haven’t even started to ship me the product??!!