TWO MEN AND A TRUCKReviews of twomenandatruck.com

The entire experience was TERRIBLE! When the 3 men arrived one was still sleepy & complaining, I’m addition he had a smart mouth! I offered to get them coffee from the local gas station but grumpy requested Starbucks Frappachino (Caramel Ribbon to be exact) I noticed they had gotten everything out of the kitchen except my microwave & kindly reminded them to get it. Of course they forgot it. When I mentioned it again, smart mouth told me I could’ve gotten it. Keep in mind I told them when they arrived that I’m a heart patient with a defibrillator. Anyways, they kept inquiring about the next stop (storage) and how much stuff was in there. They complained about not doing their next job after mine. They asked if I had any valuables in the storage & I advised them yes, my family Chiba dishes that have been passed down through generations. They broke some of it as soon as they got to the storage! One of the boys was on his phone the entire time planning his escape, & sure enough, he left early causing them to go over the estimated 5.5 hours to move both places & unload to new place. This was a one bedroom apartment, & a small storage. There was plenty of room on the truck but they kept saying things weren’t going to fit on the truck. Once we got to the new place they put all boxes in my living room & dining room. I requested things marked in red BEDROOM to be taken upstairs. They ONLY took the beds & dressers upstairs! Not one box or tote! My living room looked like a storage! My dining room was filled with boxes! When the move was over I was told during reservations for the service I’d owe $157, well smart mouth said my balance was $755, but I wouldn’t be penalized for the other worker leaving early. I made him get a hire-up on the phone! They manager wasn’t aware that I paid $860 up front. Didn’t show the $260 I paid after the first payment of $600. That still wouldn’t add up to $755 balance. They told smart mouth to collect $255, so I paid that to get them the hell out of my face! I didn’t want any trouble from these guys! Of course I voiced all of my concerns to management the next business day. I was told to complete a damage form with pictures & I did. Took them a week to get back with me. They said I STILL owed them like $180 ish dollars & that they would take that off and send me a measly check for $100 for my broken family heirlooms! I was taken advantage of due to the fact I was a single black female & no man was around! I used some local movers from Indianapolis in May 2021 to move my family from Indianapolis to Memphis (Germantown) & had no problems with 2 guys who worked extremely hard, in which I paid about $2000. This move cost me $1115, go figure! DO NOT EVEN THINK ABOUT USING THIS COMPANY FOLKS! #BuyerBeware

Move from FMB post IAN, There were 3 men, an older white male and 2 black male, the white male was very angry. They did the house and then were closing up the truck. He was told he didn’t get everything and it was brought to him by the home owner to him. The truck was half empty and the items were just a few small light weight items shown to him prior to packing. He repeatedly said it’s not on his paper. We called the office, but they still did not bring the items. They should’ve gone back to get it or the company should have sent someone in a pickup as their employees made this bizarre decision on their own. When he showed up at the destination we looked in the back of the truck again-there was an enormous amount of room for the few items that needed brought. We took pictures. We asked why he refused to bring the items and he said there was not room when there was. He had many excuses. He said he can’t fill the truck up for the truck’s safety while driving. He said he packed it the way he likes for it to be packed and that did not include everything that needed to go. He said many things. He would not stop with the constant barrage of words. He repeatedly pointed at one of us saying we were adding things last minute. This was a lie. We showed him specifically before they started. Whether there was something we didn’t specifically say, we were told by Letti that there would be plenty of room and we would pay by the hour. He then went on a rant about our dressers saying we were told something we were never told. We actually have not an ounce of clue what it was he wanted us to do with the dressers. If there was an issue we would have gladly done whatever it was but, again, we were never told, not even by him during his threatening rant. I am a 50y/o woman smaller than any of them and was surrounded by the 3 movers when I was asking why they refused to pack our items. I was never loud or rude in any way. The older white man then got up into the truck to look down on and be above me as a bully would. Tyrell was to my right slightly behind me and the other man was to my left going right along with the older man. They were feeding off of each other. The white man repeatedly tried to bring Tyrell into it. He started going over any item of ours in front of him and complaining about and saying a myriad of things about each item. The bigger man to my left was pacing foot to foot, waving his hands and saying things like “are you gonna pay me when something breaks”. We have no clue what he was talking about. None of this has anything to do with refusing to pack the items they were shown upon their arrival. He kept repeating all conversations are recorded and “they” are going to know. This was very threatening, abusive and unprofessional on the extreme. Jacob showed up during this. Eventually they began unpacking. I feared for my safety and when I thought Jacob was leaving I asked if he was staying. He said he was and he wasn’t leaving. The older man then had an angry altercation with my young, teenage daughter. He told her to take a guitar very angrily. She froze and he yelled at her and told her her mom said to do it. I took the guitar from him and laughed it off trying to diffuse. We should never under any circumstance be in a situation like that. It is dangerous. These 2 men now know where we live and our names. Their mental instability for no reason at all was frightening. I do not know why they chose to show up on a job and first thing decide they were going to refuse the easiest and lightest weight small amount of items to bring. These are not people who should be allowed to go into people’s homes. The company then decided that they would go get the items the next day but we would have to pay them for time. They offered no responsibility for the actions of their employee in this regard at all. Then we were forced to take off of work for a second day due to the refusal of your employees to do what they were hired for. We simply said we wanted to pay when it was done. It wasn’t done. It was clear to us if this company emboldens their employees to try to start altercations with customers, make up scenarios and lie about one of us right in front of us repeatedly out of no where that we weren’t trusting they would follow through to finish the job. She said she wanted all the money now, though the job wasn’t finished and refused. She said she would talk to the employees when they got back to see how long the altercation was, not about what they did to us or why they started an altercation, or apology for the serious situation we were in. She had a manager (Jacob) right there that clearly witnessed the anger and abuse. She had a manager on the scene that I feel confident was honest about what happened and saw the truck was half empty. Yet, no one at 2 men and a truck was holding anyone responsible. And were punishing the victims.

Do NOT hire this moving company! They were careless and damaged my mattress. Refused to put the plastic bags on my mattress and box springs that I had purchased to help protect them. I am now in the process of filing a lawsuit against them because they are lying about damaging my mattress. They are NOT to be be trusted!

Horrible co.; & certainly not as their motto: “Movers who care”. Used them for loading into my truck. Several items damaged by time of destination—Arizona.They blamed in transit damage by my driver (whoa is professional CDL driver). After nearly a month of stalling, refused to honor any liability claim, despite it coming from poor loader-planning & not using proper tie-downs: placement, number and tautness. To do it over: Iwould have watched what they loaded, when & how they are secured—and asked many questions if in doubt. But a move for a disabled senior is not easy, yet alone going 900 miles. TERRIBLE!!

Houston is his name with another helper that assited me to move. He would pack the truck then unpack amd repack then would do the same at my storage unit. Careful guys this company is a rip off. Rather get a fixed quote, lessons learnt. At the end i had 4 guys and was charge close to $4000

Believe me when I say that this company is not worth your trust or money. I entrusted them to move two pieces of furniture. They took their sweet time and over-charged me. To make a long story short if you do decide to go with them (I highly recommend you don't) - be extremely clear about how many hours it will take. If possible I would suggest micro managing the situation by being close to the movers at all times. Believe me when I say they will prolong the moving time. Also don't be surprised if the movers arrive intoxicated either, because that happened to me as well.

We bought a downsized home in July 2021, and we chose this company for moving with the assumption that it is a local business and should be professional. I requested him on phone to come to my 2-story house, see all the items to be moved and give an estimate for moving. He said me just to describe on phone what are the things to be moved. So I described the content of each room. He gave me an estimate or around $2k. It took them three days and used 4-8 men to pack and move, and charged me a total of more than $7k. Each day different crew came to pack or load. On the 2d day the lead packer asked me to sign on an insurance for moving. I said I do not want insurance, as I trust the company. The packing was not professional. No sticky number labels (from a roll) were used on any box packed or item moved. The destination house is smaller than the previous house, and it took us several weeks or months to realize that 2-4 boxes size content is missing, but we could not make a claim because of a long delay and having no insurance. Therefore, we have not even complained to the business. We are seniors and have moved several times over the US in life, and this was the worst experience of all. So, be careful whom you hire for moving.

All my boxes were labelled, almost none were put in proper places. Broke 6 glasses. Destroyed a fold out chair. Complained to their employee, Tamara Jarchuk who yelled and hung up on me. I have never dealt with such a discourteous, unprofessional company. My real estate agent and I are shocked. Never offered compensation.