TWO MEN AND A TRUCKReviews of twomenandatruck.com

Terrible experience. Damaged and destroyed so many of my pieces. Did not know what they were doing or just didn't care. DO NOT USE!!

What a ripoff!!! leading up to my move from a townhome to another townhome, my 12 year old son and I did a lot of the moving . We were quoted a high price for the move off 3 Dressers 1 armoire A dining room table which took them forever to figure out how to take apart until I stepped in. 1 small sofa A grill A Recliner 3 beds and frames A sectional which they couldn’t get out the door until they realized they needed to take the legs off and took their sweet time doing . This took 4 hours to load . They were in basement talking and having a good time removing the legs off couch . It wasn’t until I told the Lead mover I was unhappy with the time it took to get these items out and loaded that they actually started moving their butts. When we got to new house I asked for legs of couch and said I will handle . They were having difficulty getting sofa downstairs until I explained stand it straight up and pull from the bottom . Terrible exp I do not recommend Oh the kicker …… there was 3 guys not 2 but 3 . Never again

Two men and a Truck of Annapolis, Maryland will give you a time estimate and not show up. They will waste your time and they are very rude. They set the time but don't even adhere to it and then want to charge you for their incompetencies. Don't use them or you will be sorry. They are thieves.

Terrible experience. I have moved several times and never had such a horrible experience. During the entire move one man constantly voiced that he did not like having to charge people so much. He would happily move me next time for much less. He seemed to be "casing the joint" at both places. At the new address he walked over to the patio doors, unlocked them and inspected them. I was shocked as he said " I probably shouldn't open people's doors". A few days later I secured the doors In a new way. After the move while unpacking, I noticed damaged walls, a white desk with severely chipped paint in several spots, two new white bed frames dented in several spots and a missing screw cover button. Boxes largely marked "this side up" with expensive electronics inside turned upside down. Heavy boxes crushing smaller boxes below. In the closets I found our new garment bags with expensive dress cloths inside tossed on the closet floors with the garments off the hangers. The garment bags had to be replaced because the outsides were filty as if they had been on the truck floor. I noticed when vacuuming a month later that the flexsteel couch had a tear and one wooden leg scratched with deep gulges. Two of the floor protectors on the bottom of the legs were missing. I was at wits end when I went to I stall my new portable $500. plus air conditioner and found they had broken two of the three hose adapter prongs. I need to order a new one. I had been told that everything would be wrapped, that the beds would be taken apart and reassembled (the platform beds were moved as one piece and needed to be taken apart to reassemble tightly afterward), that everything would be handled with care. I believe everything was flying around the in the truck. Nothing about my dealing with this company was positive. Please heed my warning. We were fortunate that more expensive damage was not done.

I do not recommend this joke of a company at all!! They over charge you ! They quote you 149 then jump it up To 189 a hour and they show up 1 hour late !!! They take advantage of seniors big time !! And they tell you it’s gonna take 7 hours to move out of a 1 bedroom apartment ?! Then they call a third mover to come so they add that to the bill ! Come on guys! Get your S%it together !!! You guys shouldn’t be in business if you do this to people !!!

Let me start by saying that Two Men and a Truck in Little Rock is an absolute nightmare! Their 100% replacement offering is nothing but a cruel joke. Don't be fooled by their promises because when you actually read the fine print, you'll realize that their depreciation clause negates any hope of getting a fair replacement value. To make matters worse, I had the misfortune of having electronics stolen during the packing process. And guess what? Nobody noticed until I unpacked at my new place! When I brought this to their attention, they nonchalantly made me sign for my belongings and then had the audacity to refer me to the police for stolen goods. Talk about passing the buck! Save yourself the headache and avoid Two Men and a Truck like the plague. They're not just incompetent; they're also shady and completely untrustworthy. Don't say I didn't warn you!

I agree with those reviews that say this used to be a good company but it has gone severely downhill. I first used them in 2015 and again in 2019 Now it is arrogant rude customer service It's as if they feel they don't need to be considerate now that they are somewhat successful. What a pity. Maybe it's time for a change in office/receptionist staff. This is how companies get run into the ground . Not to mention what the Better Business Bureau has to say about them.

Very disappointed with our removalists. They went to a wrong address to start with. Then gave me a pitch about how many other jobs they had to do on that day and so they didn’t want to move anything heavy because otherwise they would end up tired. Moved all the light easy stuff (6 boxes) and left bigger awkward stuff like outdoor lounge frames. There were several pots that I was reassured they could cope with when I booked (they werent big). The removalists complained so much about weight and that they didn’t have handles (?) I gave up encouraging them - hubby and I ended up moving them ourselves. Everything was done at snail pace and with significant negotiation. I think it may have been their second time doing an uplift, so in have been trying to give them benefit of doubt. I also had a big picture frame individually insured by 2menandtruck which they managed to avoid moving too… We didn’t have a lot to move and yet it took 5 plus hours. There werent enough hours in day to have them go back for a second trip to move the remaining few items. I know these things always take much longer than you expect but we really had moved most of the stuff… I just needed a truck/space and some muscle to help move the big awkward items… very very nice men, but this cost a lot as we paid on an hourly rate… (another lesson learnt!)