Destin
literally the worst shopping experience ever
Horrible. I ordered a large amount of CBD product for a trip that I was going on and I needed a lot since I'm a medical user. They charged me and didnt send the order and didnt refund me or give me any helpful information on when my refund was going to be. My refund finally came and I decided to try ordering from them one last time since I really wanted to try it. Same thing happened, except the refund took even longer and they didnt even give me a full refund. I emailed them as to why this was happening and they said it was because of "fradulent activity on my credit card" which didnt make sense as it was a brand new debit card that i had been using for about a month at a bank ive been using for a year and there was no fraudulent activity on my account according to anyone but Tweedle Farms. The person emailing me however didnt respond for 3-4 regular business days, so I sent a few panicked emails since jt was around 180$ i was throwing out the window. When the Tweedle Farms guy finally responded, he was really rude and completely unreasonable. He didnt explain anything to me, and just belittled me and talked in a really unprofessional manner. I would absolutely never reccomend this site to anyone. I'm pretty sure they just steal consumers money and are rude in the process. what a horrible place! edit: with the reply from Tweedle Farms, who would my name be on your block list, if the first time that I ordered, I wasnt able to complete my order. My refund took more than 3 days to recieve, i remember because I had to wait to pay for something else and it was a whole issue. Your company has a lot of holes, and theres NO reason my name would be on a block list on a new card and the fact ive never ordered from tweedle farms before. Also, that doesnt excuse the ridiculously rude behavior.
Response from Tweedle FarmsJan 12, 2019
Hi Destin, Wow this story is full of holes. The reason you got the "fraudulent activity" notice on both of your card is because your name and email have been on our block/fraud list for a long time, and we have chosen not to do business with you, which is a very rare decision for us to make. you made 2 orders within 2 days, so this part about "my refund finally came" before you made a second order is a lie, as that is impossible for a refund to be issued that quickly. Both of your orders COMBINED were far less than $180, and they have both been fully refunded. I advise any internet retailers to be wary of doing business with this person. Sincerely, James Green Co-founder/owner Tweedle Farms