TvsuperstoresReviews of tvsuperstores.com

I ordered the Epson 5040 ub model for $1799, but was told I needed to call back to confirm my order. After speaking to one Rep he told me there was a newer model out that had a better color processor in it, and upsold me to a $2,600 package that he promised would come in black instead of white, but it doesn't. He also promised me a ceiling mount, which didn't come and so I had to call and request it, and they shipped one to me. They also promised it would come with 2 pairs of 3D glasses, but it didn't, and I have now been on the phone for a couple hours over the past few days trying to speak to Michael about it, they say he is busy, or isn't in the office, or that they sent him an email and promise he will call me back but he still hasn't Very deceitful, dishonest and unethical...shouldn't be in business...avoid this company at all cost!!

Placed the order and waited the requisite 7 to 10 business days for delivery and on 11 when the merchandise had not arrived I went on line to find that they had cancelled the order- No notice no explanation Trying to resolve it impossible- Then I discovered that they sell "gray market" re-boxed products so I guess I was lucky.

Unauthorised seller according to the LG website. Their description says OLED TV's come with the LG 1 year factory warranty. I contacted LG, informed me TVSuperstores is not an authorized LG dealer and if TV required repair, LG will not honor warranty repair claims from unauthorized dealers. Buyer beware !!!!!!

I ordered a TV from their online site, since it was 10% lower than any of the competitors. I did receive an initial email within hours of the sale, stating the "order has been received and is being reviewed". Just as expected, a whole week later, a new email insisting that I call in to "confirm my order", with Michael. After waiting for 10 min., this guy comes on asked why I never returned a "waiver form", accepting that there's no warranty on this "3rd party, asian made device". I informed him that no such form was sent, but if he oould email it, I would be glad to review it. He claimed that he couldn't send it directly, because it would be sent from "the distributor", and that could take a few days.

Bait and switch like everyone else posted. Miraculously after being told the TV I ordered was in stock, it wasn't after I refused to pay an additional $2,800 for a model they wanted me to buy. Rude staff, canceled order, this company is a scam.

I found a "good" price on a large LCD TV online. It was advertises as "in-stock". I called and they confirmed it is "in-stock" and asked me to order on-line. So I did. Few days later they called and said they will not send that model, but something else for more than twice the price. I asked to cancel the order. But by then, they already had my credit card number. I am not sure if it has anything to do with it, but soon there was fraud on my card and i had to close it.

Scam - Ordered LG OLED55E7P TV. Received email order confirmation and then an email to call TVsuperstores to further confirm order. During that call I was informed the TV I was buying was discontinued. When I pointed out that it was a current year model, I was informed it was an import version of inferior quality and performance to the U.S. version and would have no factory warranty. (I think these are referred to as grey market TVs.) The upgrade to the U.S. version was about $800 or near 75% more than their internet listed price. No where in the description of the TV was it noted that it was an import version, nor is an alternative U.S. version also listed. Further, nowhere in the TV description is it noted that there is no factory warranty. Scammers. We'll see if they cancel the order and do not charge my credit card as stated by them on the phone.

This company is responsible for customers loosing credibility on internet purchases.. Bought 75 inch Samsung, was advertised $900 below competitors. All lie. 15 days later still waiting for shipping information. My card was not billed. Called and they said the "confirmation" department would return my call, that was 4 days ago, still waiting. Decided not to waste my time any longer, cancelled my card will buy it on an actual store. If its too good to be true... it is. Dont trust any advertising for TVs below competitors.