TV STANDS OUTLETReviews of tvstandsoutlet.com

Worst experience.

Wij wachten momenteel al een maand op ons geld dat we zouden terugkrijgen van een tv die ze na een maand wachten toch niet konden leveren… Ze reageren wel altijd snel terug maar we vinden de ervaring met Tv outlet echt slecht. Hopelijk kunnen wij ons geld terug ontvangen.

Don't waste your time! I was told by the sales agent that she could see my couch in stock and that it would ship in a few weeks. Because of this very clear confirmation that I would be getting a couch and by a certain date I agreed to pay more for a couch from this site instead of another. The sales agent was very eager to call me and make a sale, but after that communication went downhill. I was sent a link that told me I could track my couch at all times but it never changed status. I started getting emails saying my couch was slightly delayed. Still no status changes on the site. When I asked questions about the cause of delay, why I couldn't track my couch, etc they were slow to respond. Finally I learned that my couch isn't expected for another three months but they only told me that when I called! The sales agent was incredibly rude to me at this point. After lying to me about the status of the couch and leading me on for a month telling me my delivery was only delayed by a week or few days here and there she then suggests I order a different couch that is in stock. Meanwhile the whole time the couch I wanted is still labeled as 'in stock' on their website. There was one couch I was considering. She offered me a 'discount' that was actually higher than the listed price at the time online. I of course called her out on this. She proceeded to call me on Christmas Eve to try to sell me a couch that I already told her I couldn't afford at that price. Even cancelling my order that would not arrive for 3 months was an ordeal. It took over 2 weeks to get confirmation that it was cancelled. Meanwhile I already received a couch from another store in that time. This site is awful. I don't even know if they have couches or its one big scam. They blamed "Covid" on delays but I don't think you can blame a pandemic on making you a lying scumbag who misleads you on prices and deadlines and ruins Christmas.

Very disappointed with my experience regarding TV stands Outlet. I was told that everything was in stock and my wife was very happy. Couple days later they come back and tell me that one of the items is not in stock and makes me look like an idiot telling my wife now that we won't be getting this furniture. Never again. Steer clear

* As excited as I was about the experience at the beginning, I have no choice but to revise my review. I have now been waiting on our couch for over 3 months! The estimated delivery time mentioned a 3-5 week window.....and clearly we are wayyyy past that now. I have to reach out to my customer service manager Gary regularly, because I don't receive any status updates or follow ups otherwise. Do yourself a favor and DON'T order anything from this company! Original comment:Pam did a great job and helped me find exactly what I was looking for! I had a specialized request and she took care of me. I can't wait to receive my order.

I ordered 9 pc Vendome formal dining table set. My furniture Arrived with lots of nicks and dents and chipped veneer and center leaf was damaged outside my door upon accidental fall of the delivery guy and it has been 3 weeks of no action by the sales and post sales team. they have been trying to contact delivery folks for accidental damage even though all pictures and annotations on delivery receipt have been submitted. I need to return for full refund but no responseI would not recommend these folks bragging of their accolades and awards