Diana H.
Rio virtual Agent was awesome
I placed my order and was looking for a code and the virtual agent Rio appeared to help me find a code. I completed my order then realized that I forgot to add an item. Rio helped me to combine my order and also gave me a further discount with the protection plan which covered my previous order that I just placed and the current order. She was very efficient and patient. She made my shopping experience very smooth and hassle free. If the delivery and communication to come is as easy, professional and effortless as the ordering process I will be elated.

