Turf Factory Direct Reviews | Read Customer Reviews of turffactorydirect.com

Turf Factory DirectReviews of turffactorydirect.com

4.7227 reviews
Furniture Stores
242 Duckworth Rd, Dalton, Georgia

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Turf Factory Direct

About Turf Factory Direct

Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!

Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: turffactorydirect.com
Website: turffactorydirect.com
Category: Furniture Stores
Location: Dalton, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turf Factory Direct reviews

Showing 196 reviews with 5 stars · Clear filters

Jon H.
Mar 4, 2021
Great experience
Great experience! Ordering and delivery was easy !
Response from Turf Factory DirectMar 5, 2021
Hi Jon! Thank you for your 5 star review. We hope you enjoy your new turf!
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Logan
Mar 4, 2021
Product arrived on time and was as…
Product arrived on time and was as advertised. No issues or problems. Installed in basement rec room and has performed as expected.
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Adam
Mar 3, 2021
They made ordering from them easy.
They made ordering from multiple states away easy with shipping samples. So far we are extremely pleased. Looking forward to receiving and installation to update my review.
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Arthur R.
Mar 3, 2021
Great product
Great product, quick, and easy to work with. Would buy again!
Response from Turf Factory DirectMar 3, 2021
Thanks Arthur! We hope to help you again in the future with any of your artificial turf needs.
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Matthew S.
Mar 3, 2021
Great service and prices
Great service and prices. The sales rep Danika was very helpful and knowledgeable. I will be purchasing more turf from her!
Response from Turf Factory DirectMar 3, 2021
Matthew, thank you so much for the 5 stars! We appreciate your business and kind words. -Turf Factory Team
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Mani V.
Jan 13, 2021
Professional
Professional, responsive, attentive customer service (Ryan). Product arrived on time, packaged perfectly. Quality as promised AAA+ And the price is excellent as well.
Response from Turf Factory DirectJan 14, 2021
Thank you so much Mani for the 5 stars!
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Jacob J.
Jan 8, 2021
Great Customer Service from Matt
Had great dealings here. Was interested in a certain turf and they gave me the upgraded version for the same price just because they had it more readily available. Matt was my service provider and he's been great throughout the whole process even was able to secure me next day delivery.
Response from Turf Factory DirectJan 8, 2021
Thank you so much for the review Jacob! We appreciate your business and hope you enjoy your new turf!
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Michael A.
Dec 8, 2020
I ordered the TFD Sport Max padded 5mm…
I ordered the TFD Sport Max padded 5mm for a large indoor space in my basement so my kids would have a place to play in the winter. Took about three weeks to get it; when it arrived there was a small defect in one of the rolls (not their fault) but customer service was good and I was satisfied with the resolution. The rolls are pretty heavy depending on the length (mine were about 350 pounds apiece) so have a plan in place for moving them around. That said, the turf is soft, reasonably grass-like, and doesn't move around even though we didn't put down any adherent as we wanted to have the ability to roll it up if need be. Overall I'm highly satisfied with the purchase and would recommend.
Response from Turf Factory DirectDec 10, 2020
Thank you so much for your review Michael! We appriciate your feedback and hope you enjoy your turf!
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