Turf Factory Direct Reviews | Read Customer Reviews of turffactorydirect.com

Turf Factory DirectReviews of turffactorydirect.com

4.7227 reviews
Furniture Stores
242 Duckworth Rd, Dalton, Georgia

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Turf Factory Direct

About Turf Factory Direct

Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!

Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: turffactorydirect.com
Website: turffactorydirect.com
Category: Furniture Stores
Location: Dalton, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turf Factory Direct reviews

Showing 196 reviews with 5 stars · Clear filters

Terri
Jun 4, 2019
The batting cage turf grass is great
The batting cage turf grass is great. We use it for trade shows. The padding helps when you have to stand all day. Brandie was very helpful and easy to work with.
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Susan
May 31, 2019
shipment arrived with in the time…
shipment arrived with in the time period. XGS driver was excellent and a great help. Great job.
Response from Turf Factory DirectJun 4, 2019
Hi Susan, we can't thank you enough for your valued feedback. We are happy you received the order and the XGS driver was a big help for you. We appreciate your business. Should you have any questions or concerns, please feel free to reach out to us!
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Robert
May 28, 2019
I needed help with an online purchase…
I needed help with an online purchase that didn’t go through the final purchase process. I called Brandi and she immediately finalized the purchase and set up shipping and details for arrival date. Great service and very professional. Thanks Brandi!
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JHavens
May 20, 2019
First time buyers
First time buyers - great experience - thank you !!!
Response from Turf Factory DirectMay 23, 2019
Thank you for your business!
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Ken
May 17, 2019
Brandi was very helpful
Brandi was very helpful
Response from Turf Factory DirectMay 23, 2019
Thank you so very much for your review. We are happy Brandie was able to assist you!
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Eric
May 16, 2019
Did an online order and everything…
Did an online order and everything worked out as they advertised. Got samples, ordered my choice, and it arrived a week later. I calculated a bit short on material so I called them to order more and it was easy as it could be. Brandi was awesome.
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Cesar
May 15, 2019
Great Speedy service quality Synthetic Turf
Randy helped me out with everything I needed to get my project started I would recommend tfd to everyone
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Jason
May 14, 2019
Great Customer Service!!!
Great Customer Service!!! Brandie 👍🏻👍🏻👍🏻
Response from Turf Factory DirectMay 14, 2019
Thank you for your business and for taking the time to review our company!
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