Turf Factory Direct Reviews | Read Customer Reviews of turffactorydirect.com

Turf Factory DirectReviews of turffactorydirect.com

4.7227 reviews
Furniture Stores
242 Duckworth Rd, Dalton, Georgia

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Turf Factory Direct

About Turf Factory Direct

Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!

Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: turffactorydirect.com
Website: turffactorydirect.com
Category: Furniture Stores
Location: Dalton, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turf Factory Direct reviews

Showing 196 reviews with 5 stars · Clear filters

Michael S.
Apr 6, 2020
The turf I ordered came in less than a…
The turf I ordered came in less than a week and they gave me much more than I ordered. What a treat! It looks great on our patio, very clean looking! Thanks to the people at The Turf Factory. My wife and I are very satisfied with the results. Mike and Cheryl Stone, Waynesville, NC.
Response from Turf Factory DirectApr 7, 2020
Thank you so very much for your review, as well as, trusting us with your project! We appreciate your feedback and we enjoy having positive feedback about our freight carriers as well .
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Stephen J.
Apr 6, 2020
Easy shopping experience and timely…
Easy shopping experience and timely delivery
Response from Turf Factory DirectApr 7, 2020
Thank you very much for taking the time to review our company. We appreciate your business!
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Sonya C.
Apr 5, 2020
Excellent service
Excellent service. My order went through without one problem, the turf I purchased is just what I was hoping for. It's in place and I just need to do the final touches around the edge and it will be ready to use. ☆☆☆☆☆.
Response from Turf Factory DirectApr 7, 2020
Thank you very much for allowing us to help with your turf needs. We are so excited we were able to meet and exceed your expectations! Thank you!
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Jeff H.
Apr 3, 2020
Great prices
Great prices , quality product and speedy delivery
Response from Turf Factory DirectApr 7, 2020
Thank you very much for your review. We are excited we were able to meet and exceed your expectations all the way around!
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Brian D.
Apr 3, 2020
Turf was better than expected
Turf was better than expected, very high quality!
Response from Turf Factory DirectApr 8, 2020
Thanks so much Brian! And thank you for trusting us with your turf needs.
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Arnold C.
Apr 2, 2020
This is difficult time and Turf Factory…
This is difficult time and Turf Factory Direct manage to meet my demands in a timely response. If I receive the produce in the same way I receive their service, than this will be a great product and I will give another excellent rating.
Response from Turf Factory DirectApr 8, 2020
Thank you so much! We appreciate your business.
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Ethan O.
Apr 1, 2020
Good, Easy Experience
Shipped in timely fashion. Sales team kept in touch via email about shipping. Overall good, easy experience.
Response from Turf Factory DirectApr 1, 2020
Thanks so much, Ethan! We appreciate your positive feedback.
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Fletcher's Hitting C.
Mar 27, 2020
Will Buy from Turf Factory Again
Ordered 7,000 sq fit of turf. Turf was just like sample. Arrived quickly on a goose neck trailer and was easy to unload.
Response from Turf Factory DirectMar 28, 2020
Thank you very much for your business. We wish you the best in your business. Also, please post pictures for us to see once you get everything together!!!
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