Turf Factory Direct Reviews | Read Customer Reviews of turffactorydirect.com

Turf Factory DirectReviews of turffactorydirect.com

4.7227 reviews
Furniture Stores
242 Duckworth Rd, Dalton, Georgia

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Turf Factory Direct

About Turf Factory Direct

Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!

Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: turffactorydirect.com
Website: turffactorydirect.com
Category: Furniture Stores
Location: Dalton, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turf Factory Direct reviews

Showing 196 reviews with 5 stars · Clear filters

Jerry M.
Jun 5, 2020
Easy process
Easy process. The sales person I dealt with, Ryan Cole, was amazing. Informative, knew his product. Great experience.
Response from Turf Factory DirectJun 5, 2020
Thank you so much Jerry! We appreciate your review.
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Dennis C.
Jun 3, 2020
Awesome product and service!
Chandra has been a great help to us and we’ve used their products for 4 locations on our playgrounds. Always helpful and flexible we’ve made things work on tight schedules. Thanks!
Response from Turf Factory DirectJun 3, 2020
Dennis, thank you for the 5 stars. We appreciate your business.
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Greg P.
Jun 3, 2020
Excellent customer service
Excellent customer service, prompt response to inquiries and fast shipping. I highly recommend.
Response from Turf Factory DirectJun 3, 2020
Thank you so much Greg! We appreciate your kind words and hope you enjoy your turf.
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Mike Watson-Premier Industrial S.
Jun 2, 2020
Chandra and her team worked to find our…
Chandra and her team worked to find our company a product that meets our needs in 1 day and shipping is in progress. They never tried to sell me on a certain product but listened and gave great advise. Thanks Premier Industrial Solutions Mike Watson
Response from Turf Factory DirectJun 3, 2020
Mike, thank you so much for taking the time to review Turf Factory Direct. We appreciate your business.
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Belcher
Jun 2, 2020
Perfect for outdoor play area
I used turf under my son’s outdoor swing set. It was easy to install, looks great and worked out perfectly. Thank you TFD!
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Bob G.
Jun 2, 2020
Great customer service from Ryan
Great customer service from Ryan Love the product In addition to my green My two sons also installed greens at their houses
Response from Turf Factory DirectJun 3, 2020
Thanks so much for the 5-star review! We appreciate your business and hope you and your family enjoy your new turf!
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Andy
Jun 2, 2020
Great interaction thus far
Great service one my call was received. Just waiting on getting it so I can install it!
Response from Turf Factory DirectJun 3, 2020
Thank you so much Andy! We hope you enjoy your new turf.
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Kevin W.
Jun 2, 2020
The samples arrived as expected.
The samples arrived as expected. They are giving us the information on what turf works good for us. Thanks
Response from Turf Factory DirectJun 3, 2020
Thank you Kevin. We appreciate your business!
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