Turf Factory Direct Reviews | Read Customer Reviews of turffactorydirect.com

Turf Factory DirectReviews of turffactorydirect.com

4.7227 reviews
Furniture Stores
242 Duckworth Rd, Dalton, Georgia

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Turf Factory Direct

About Turf Factory Direct

Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!

Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: turffactorydirect.com
Website: turffactorydirect.com
Category: Furniture Stores
Location: Dalton, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turf Factory Direct reviews

Showing 196 reviews with 5 stars · Clear filters

Urban Green L.
Aug 10, 2020
Great service
Great service, never on hold. sends orders quickly at a great competitive price !!
Response from Turf Factory DirectAug 11, 2020
Thank you so much for your review! We appreciate your business.
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FireflyContractor.com
Aug 10, 2020
Great product!!!
We are landscape contractors in south Florida, and are Super happy with their artificial grass product, Excellent customer service and follow through after shipping. The grass comes very nicely protected through freight.
Response from Turf Factory DirectAug 11, 2020
Thank you so much for taking the time to review Turf Factory Direct. We appreciate your kind words and hope to help you with all your turf needs in the future.
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Jason J.
Aug 10, 2020
The product was immaculate
The product was immaculate! Also, the turn around time was spot on. I would recommend this turf provider to anyone looking for top notch service with a top notch product! Kudos to them for being an excellent provider.
Response from Turf Factory DirectAug 11, 2020
Thank you so much for the review Jason! We hope you enjoy your turf!
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David N.
Jul 28, 2020
So far so good
So far so good
Response from Turf Factory DirectAug 5, 2020
Thank you so much for the review! We appreciate your business.
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Sarah C.
Jul 27, 2020
Great
Great! Thank you!
Response from Turf Factory DirectAug 5, 2020
Hi Sarah! Thank you so much for the review. We hope to help you in the future for your artificial turf needs.
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J S.
Jul 23, 2020
Time to chill and enjoy our beautiful grass
Seriously the easiest process - website great - samples and order arrived quickly ~ easy easy easy install! Our yard looks amazing and we saved over $15k doing it ourselves! Thank you Turf Factory Direct
Response from Turf Factory DirectJul 26, 2020
Thank you so much for taking time to review our product. We are thrilled you’re so happy with new grass! Thank you for trusting us with your purchase.
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Ryan S.
Jul 18, 2020
Staff was very friendly and helpful…
Staff was very friendly and helpful when I contacted them. My order came exactly as I was expecting it. I ordered putting green turf and it’s been great.
Response from Turf Factory DirectJul 20, 2020
Ryan, thank you so much for taking the time to review Turf Factory Direct. We appreciate your business and hope we can help you with future artificial turf needs.
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RFordyce
Jul 16, 2020
87 Special Artificial Turf
Products, service, and experience are great!
Response from Turf Factory DirectJul 17, 2020
Thank you so much for the 5-star review! We hope you love your new artificial turf!
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