Turbocharger ProsReviews of turbochargerpros.com

Customer service beyond atrocious. got a bad turbo out of box and tried to contact for over 2 weeks. several emails and several hours on hold if i could take stars away i would

Worst place to buy from. Takes hours to get anyone on the phone. Returns take more than a month. I bought a stock turbo from these guys and had a performance shop install it. The turbo didn't make it 50 miles tell it was screaming from the walls being scraped. So I returned it and got another one. It did the same thing. I spent over 4k in fees to the shop and this sh!t place didn't reimburse me for wasting my time and money. They are right about there product fitting and that's about it. Save yourself the heart ache and get a used turbo off facebook. That's what I did and I've had no problems

After receiving a email from this company stating that there is a problem with my order for the 2 turbos I purchased, I preceded to call them after speaking to the bank and the bank saying they got the money. After several calls, a voicemail which they suggested and a returned email which again they suggested on there recording and a total of 4 hours on hold between all the calls I finally got an actual person...YAY. Oh but wait too soon for the YAY. They proceeded to tell me that the purchase was flagged on there end for fraud. I run a business so I can appreciate them looking out for the consumer but here is where things really become aggravating. We clear up the whole fraud thing and they tell me they only have 1 of 2 turbos and it isnt even the turbo that was bad ���. I ask when one would be available the response was "I can send you OEM turbos they are $400 more for each turbo = $800 and an additional $250 core charge for each turbo = $500 for a additional total of $1300 on top of the $1409 they already had ����� The order was cancelled!

“I purchased a turbo from this company, and they ended up shipping it after the date that they said they would deliver the part! Even worse, they charged a $400 core deposit. When I sent the package back to the shipping slip in the box, they said they didn't receive the box and asked me to prove the tracking number that they sent me. Unbelievable!