TunesKit is a world-leading iOS utility software provider focused on repair, unlocking, recovery, and data management. It provides ultimate iOS solutions to customers all over the world with advanced technology and high-quality customer support. At present, TunesKit is proud to be equipped with a professional R&D team, rigorous testing process, and prompt online help system. In the future, TunesKit will spare no effort to improve product performance and customer service.
TunesKit (tuneskit.com) has 414 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
tuneskit.com
Website
tuneskit.com
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
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The company replied to 74% of reviews.
Latest
Most recent review: October 2026.
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I have purchased this product and not been sent the licence code.
It says it should be with you in 30mins. Its been 2 days!!!!
So not got to test the full version to even have to problems before me are having.
Regret parting with my money!
Response from TunesKitMay 22, 2020
Hello,
If you haven't received your license code, you can visit this page to quickly retrieve it by yourself: https://www.tuneskit.com/retrieve.html If you have any other problems with license code, please get in touch with our after-sales support team at [email protected]. We will provide a solution for you as soon as possible. Thank you!
TR
Tom R.
To bad I have to give it a 'Star' at…
To bad I have to give it a 'Star' at all. I bought the Converter as I'd like to watch purchased itunes movies on a different platform. I've done everything they've said to do, tried numerous times to contact support. No Video. Just Audio. Totally Useless. Do not buy this product. I should have known, as there is spelling and grammatical errors.
" Refund: To better fulfill the users' requirements, we provide trial version for all Tuneskit programs. So you can try it before buy and make sure if the product can compatible with your computer.
But we can't promise they are 100% no bugs. So if you have any problems with Tuneskit, you can send email to us, either to fix the bugs or request a full refund: support at tuneskit.xxx"
I have started a dispute with the credit card company I used, hopefully that will work.
DJ
david J.
i bought it
i bought it, to make my vfx show reel. Tried to convert the movies from iTunes so i can add to premier to edit. It does not do anything!
They took the money and the software does not do ANYTHING...
DONT BUY
MW
Mark W.
I strongly advise you to NOT buy…
I strongly advise you to NOT buy anything from this company!
I purchased the M4V converter product and all it does is convert the audio of an iTunes Movie, you do not get any video.
I emailed Tuneskit support on this and the response I received was to download iTunes from somewhere other than the Microsoft web site.
When I emailed them for a refund on the product I did not even receive a reply. A second email went unanswered as well.
JS
Jorge S.
I bought the app and it doesnt work
I bought the app, 50 eur, and it doesnt work... Pop out windows, 1 track with multiple parts os the songs i wanted to convert, together. I want A REFUND. Don't scam people, they work their asses to buy things that hope to be usefull for a lifetime, and in the 1st use, it doesnt work. SHAME
VD
vincent de F.
Even 1 star it too much!!
Even 1 star it too much!!
DONT BUY IT!
UNLESS YOU WANT TO GET SCAMMED.
1.the program itselves
.
.
the program itselves, doesn't work most of time, and now after resetting my mac, the code even doesnt work anymore
2. customer service.
.
.
i had the program 2 weeks
i tried to contact them, via email, i asked for a refund.
me:
i downloaded the program,and it's very slow, my internet speed is very good, plz help.
they:
not responding...
me:
if it stays this slow, i want a refund
they:
Dear ...
Hello! At present, the conversion speed of the Mac version is slower than the Windows version due to Mac protection. If you think it is too slow, we can switch your Mac version to Windows version on the premise of that you have a pc. Hope that you can understand.
Best Regards,
Bella
(slow due mac protection...??? thats even not the way the program works????!!!!)
me:
can i get a refund plz? your website sais 60 days not happy, get a refund...
they:
Dear...
Thanks for contacting TunesKit Support. Sorry for the inconvenience you confronted. This is Bella to help you here.
Maybe we could send one software to you as compensation if you're willing to continue to use the software. Wait for your reply.
Best Regards,
Bella
me:
just a refund plz...
then they tried to turn it all around, and suddenly i was the bad guy that "downloaded all the spotify music and then get refund"...
(never heard bullsh*it like this in my life)
they ended with "i have done all my work!"
(like... ?....)
my response:
and why would i download all my spotify music? and then cancel...
i add new music to my spotify all the time. why would suddenly stop the program?
the main reason is that the program doesnt work as expected, it takes way too long, and logging in with my id and reg code also doesnt work, this seems like scam...
and when i ask refund, as shown on your website, your "boss" doesn't want to accept it...
as i told, this situation looks like scam...
if there will be either no working login or no refund, this will be reported
(and took serious)
looking forward tou your response
...
concluding... they don't want to give a refund
after all this useless emails, i'm still trying to get a refund.
#nevergiveup
but serious
dont be naïve like me and just buy a spotify converter from another company,
where at least they are honest!
that's all i can say...
LE
Leads
Terrible customer service
Terrible customer service. I was told that the Audio Capture software has a hidden feature that generates "insidious" unwanted popups. Be careful. I deleted the software.
JS
Joe S.
Developer advertises the product as…
Developer advertises the product as usable for mac computers, and even provides articles supposedly to assist you in setting it up. What they don't tell you is that they haven't updated the software for at least 2 years and that if you have done any upgrades to your mac os to keep up with other software in the past 2 years, their program won't work. They have a lot of negative feedback in the comments on their site, but all 5 star reviews supposedly (scam). Stay clear, even if they try to solve your issue with a windows key to avoid honoring their 60 day refund policy. What a joke.