TunesKitTunesKit is a world-leading iOS utility software provider focused on repair, unlocking, recovery, and data management. It provides ultimate iOS solutions to customers all over the world with advanced technology and high-quality customer support. At present, TunesKit is proud to be equipped with a professional R&D team, rigorous testing process, and prompt online help system. In the future, TunesKit will spare no effort to improve product performance and customer service.
TunesKit (tuneskit.com) has 414 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Action L.
Tuneskit Support very poor... i try to reach them is five hours now no response. have purchase product and am having a problem have tried several times to reach them.
Response from TunesKitOct 8, 2023
Hi Action Live, We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback. Tuneskit support team will reply to you within 24 hours on the working days.
Wael El A.
Scammers, I wanted to repair my iphone that wasnt switching on, it didnt work, in less than 24 hours, I asked for a refund. The customer service said yes sure we will offer a full refund. A month goes by, and my credit card was charged a second monthly subscription, I check my bank account, it showed that the first subscription was never refunded, and they charged me a subscription for a second one. I wrote to the customer service the exact same day I got charged, they said they can only refund the 2nd month and only 40% of it because that is what their rules are. They will literally steal your money and you cant do anything about it.
customerJohn O.
I purchased this programme. Installed key. Old not get qobus to work. Amazon worked fine. I had to reinstall windows And when I install tuneskit I cannot get key. Tuneskit say deny.
Response from TunesKitJun 7, 2023
Hi John Oates, We’re sorry to hear you had an unpleasant experience with us this time,our staff had contacted with you and send the registration information to you. We’ll strive to do better!
Rey
Don't buy any of their products in regards to iPhone, all their apps are useless. I deploy a lot of iPhone for our company. I had a phone returned and I could not redeploy it because of icloud prompting for password. I used Tuneskit iPhone Unlocker. It couldnt remove the account even though it says successful. I emailed support and still have not heard from them. These companies are crooks.
Response from TunesKitMar 22, 2023
Hi Rey, I’m sorry to hear you had such a frustrating experience, sorry that we are unable to find your ticket under your name in our email system. please feel free to contact our technical support team through [email protected] for further help.we’ll strive to do better
Ed
Will not let me authorise. Put reg code and email address, says thanks for registering, try and convert, get same screen explaining first 3 minutes etc. It appeared to work for the trial 3 minute clip but now I have wasted $46 and cannot use this software. DO NOT BUY! BROKEN SOFTWARE!
Response from TunesKitMar 22, 2023
Hi Ed, We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback. Please feel free to contact our technical support team through [email protected] for further help.we’ll strive to do better
tony Y.
Ordered iPhone unlocker, what a useless piece of software. you can do exactly the same thing with iTunes. Emailed support who from the initial contact were very dismissive, and immediately stated this wouldn't be covered under money back guarantee. Please do not waste your time
Response from TunesKitFeb 1, 2023
Hi tony young, Thank you for your review. I’m sorry to hear you had such a frustrating experience, please feel free to contact our technical support team through [email protected] for further help.we’ll strive to do better
Alex
Software (iOS System Recovery) did absolutely nothing - does not work at all. Emailed support who from the initial contact were very dismissive, and immediately stated this wouldn't be covered under money back guarantee etc... (I hadn't even asked at this point!) Then, simply stopped replying. Ended up getting money back via PayPal Don't waste your time
Response from TunesKitFeb 1, 2023
Hi Alex Brown, Many users have used our software to fix their devices successfully. I'm sorry that you're not in this case. There are many reasons that may lead to the repair failure and we're not sure whether it's caused due to the hardware issue. Actually this is not an excuse. If you try similar software from other companies, they shall give no guarantee of helping your fix your device absolutely. Please feel free to contact our technical support team through [email protected] for further help.we’ll strive to do better
Richard W.
The money-back guarantee is a sham. I subscribed because of the 5-day money-back guarantee, but when I canceled the next day, was told I didn't qualify for a refund. The product is fine, but the price is exorbitant and the company unethical. You decide who you want to do business with.
Response from TunesKitJul 28, 2022
Hi Richard Wayne, We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback. But we’d love to make it up to you the next time around. Contact us at [email protected] to receive a special discount code for your next purchase!
