TunesKitTunesKit is a world-leading iOS utility software provider focused on repair, unlocking, recovery, and data management. It provides ultimate iOS solutions to customers all over the world with advanced technology and high-quality customer support. At present, TunesKit is proud to be equipped with a professional R&D team, rigorous testing process, and prompt online help system. In the future, TunesKit will spare no effort to improve product performance and customer service.
TunesKit (tuneskit.com) has 414 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Stella Y.
I have a problem with the registration code, this causes the registration can't be make. I already sent email to TurnKit support and sent messages to TunesKit's facebook account but they were not reply me even once. I also told them if they can't solve this problem at least need to reply and give me refund, but they still didn't reply me. Their customer service is really bad ! ! ! This is just waste my money and time......
Wes
Tuneskit used to work great, however it has been a couple years now with no fix for the DRM software. Customer service offered a windows certificate, which would be great if I actually had a windows computer. I have also tried a bootable drive with an older operating system that did not work either. Worthless program now, which is sad because it used to work great. Notice their website also only shows 5 star reviews, seems a little shady as well. 5 star reviews with people saying don't buy and doesn't work. Do Not Buy!
Steve
Don’t buy this I have had nothing but trouble with the DRM product it doesn’t work, don’t waste your time or money. Customer support is a disgrace I’ve sent them the files they asked for twice and nothing works I asked for a refund now they won’t reply to any of my emails !!
DMAL
TunesKit Audio had issues and a refund was not forthcoming. Buyer beware. Check the 60 day refund policy exclusions before committing.
Response from TunesKitJan 19, 2019
Dear David, Thanks for your info. It is a standard process to provide the info to get a refund. I found you have contacted us by emails but still didn't send the songs with the problems you mentioned for troubleshooting. That is why we asked for the info before we apply for the refund for you. Now we have already the refund to you since you are not convenient to provide the info. In general, the money will return to your account within 2~5 business days. We appreciate your kind understanding and consideration. Sincerely, TunesKit support
Robert
I paid for the software on the 28/06/2018 and I am yet to receive a registration code or a reply to any email I have sent.
Richard B.
Apple Music Converter for Windows does not work on Itunes 12.5.7.9 at all and the work around strips all track information so is unusable - support haven't got back to me after 5 days so at the moment I have paid for something which does not work - not happy
