Tune HotelsReviews of tunehotels.com

Truly shocking Overnight stay booked tried to triple charge us. Managed to book elsewhere You should be ashamed to deal the way you do

Booked via Expedia, tried to double charge, don't bother

Poor room servies no respnist room very pathetic candition

I'm giving this hotel 1 star just because I messaged the hotel just before we arrived about something and I received a reply straightaway. So this was a good point. Otherwise this place is not worth the £125 a night I paid. If I'd paid £50 a night I'd have been OK. It's tiny. The courtyard view isn't really a view. The bedside table fell apart! And there isn't any worktop space to put anything. It doesn't have tea or coffee facilities in the room. This last one was probably my own fault for not checking. But I've never been in a hotel in the UK that hasn't had a kettle so I didn't think I needed to! There isn't a wardrobe, just a hook with hangers and there isn't any drawers. Also the bathroom sink plug didn't pop out so we have left the bathroom sink full of water ! I did mean to mention this when we left but I'll be honest I forgot! On the plus side. The shower was lovely and it was clean. I'm just really disappointed with this room. Maybe I shouldn't expect much for £125 a night anymore !

Liverpool Castle Street, one of the worst hotels I've ever stayed in. £125 a night for a room that didn't match the size in the photo, had poo stains and hair on the torn bedsheets, the shower tray was covered in paint, the (glass!) bathroom door didn't lock and the bed was horrible. Moved to a bigger room, with windows, but no twin bed. TV in this room didn't work, horrible night's sleep on the bed, ventilation awful, room stank of smoke and chips in the morning. Bathroom door barely locked. Bedside lamp knackered, flickeringly madly, so couldn't ever read. Moved to a third room, again with incredibly uncomfortable bed, *exact* same issue with the light. Bathroom door locked, tho. For £30 a night you could maybe call this acceptable, but we at least got a complimentary can of Diet Coke instead of a refund. AVOID unless you literally no other options in the city.