Barbara O.
Transunion does not update information…
Transunion does not update information in a timely manner. I paid an account off over 2 weeks ago and it still shows as unpaid open account.
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Transunion (tui.transunion.com) has 71 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Barbara O.
Transunion does not update information in a timely manner. I paid an account off over 2 weeks ago and it still shows as unpaid open account.
Tony S.
Ever since i got a car, paid off a huge old debt, and got a credit card, my score has gone down. Never late on any payments ever and they drop my score by 40 points bc im using a bigger % of my $360 dollar limit (SECURED!)credit card. Like, are you kidding me!?!?!? You want me to calculate and make sure i get my limit up to 10% or something!?!? So i need to buy juuuuuust enough stuff to get my balance up to 36? I can not believe this bologna. Not to mentioning why it did not even move after i got a car loan, made every single payment on time, then settled a $2k debt. The past 3 years I have been doing everything perfectly and my score has only ever gone down. completely ridiculous
Adrian D.
Complete rogues This company should not be allowed to operate I have tried to get them to update my file without success They are clearly in league with dodgy companies I have now commenced legal action against them and will ask the judge to suspend their operations
Cheng Che Chung (.
Poor customer service. I was enrolled in a monthly charge from them without being aware (thought it was a one time charge). No easy way to cancel the charge or contact their customer service except for making a phone call and the call did NOT go through.
Tim B.
The UK Government is using TransUnion to verify people's identity when seeking Covid-19 tests. I've lived at the same address for 25 years and provided my NI number, email etc and TransUnion failed to verify my identity. They are hopeless and not fit for Government's contract.
Brian
This is the worst site and app to have monitor your credit. I disputed a few identity thefts through them and they did nothing about it if I could sue them I would. They don’t respond to email unless there messing up your credit. I canceled my subscriptions to them
j M.
Extremley Poor service by staff who just don't want to help but are keen to direct you to their paid credit referencing page. Must be on a commission!!
Howie M.
This company cannot keep accurate records to save their lives. I printed out my free credit report to see why my credit with them is so low (636) when experian and my Bank scres are around (677) first of all there is (33) inquiries on my credit report I don't even know who these companies are. This company has to do a 360 and get our information correct since when you buy something or apply for credit they go by Transunion credit score. Terrible company that should not be permitted to track our credit. Also my credit report shows nothing but Green which means I pay on time and no missed payments