TstriveReviews of tstrive.com

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that the product did not deliver the results you were hoping for. We understand that it can be frustrating to use a product consistently for several months without seeing the outcome you expected. However, we respectfully disagree with the characterization that the product is a scam. Weight management results can vary significantly from person to person and may be influenced by a wide range of factors, including metabolism, hormonal balance, overall calorie intake, nutritional composition of meals, activity levels, sleep quality, stress levels, and underlying health conditions. While many customers report positive experiences, no supplement can guarantee identical results for every individual. We appreciate that you gave the product a full three-month trial before forming your opinion and thank you for sharing your experience.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that you experienced difficulties during checkout. Payment declines can occur for a variety of reasons, including bank security measures, incorrect billing information, insufficient funds, card restrictions, or issues unrelated to our website. Unfortunately, we do not receive the specific reason for many declined transactions. While we understand the frustration this can cause, a declined payment does not necessarily indicate an issue with the ordering system itself. If you continue to experience problems, we encourage you to contact your card issuer for additional information or reach out to our support team for assistance.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're glad you were able to complete your purchase, and we appreciate your willingness to evaluate the product based on your actual results. We understand that the additional offers presented during checkout were not your preference. These offers are optional one-time promotions available to new customers and can be accepted or declined individually. They are intended to provide access to discounted pricing on complementary products, but they are never required to complete a purchase. We appreciate your feedback regarding the checkout experience and recognize that some customers prefer a more streamlined purchasing process focused solely on the product they originally selected. Thank you for giving Tstrive a try, and we look forward to hearing about your experience with the product.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. We would like to clarify that subscriptions are not activated without customer selection during the checkout process. The selected purchase option and any applicable renewal terms are reflected in the order details and confirmation emails sent after purchase. Regarding the international transaction fee, this is typically assessed by the customer's bank or card issuer based on how the transaction is processed and is not a fee charged by Tstrive. We do not control whether a financial institution applies such fees. We also want to clarify that while we do not currently offer phone support, customers can contact our support team at [email protected] for assistance with orders, subscriptions, billing questions, and account-related concerns. We respectfully disagree with the characterization that the company is a scam. We strive to clearly disclose our products, pricing, subscription terms, and policies and to provide support to customers who reach out to us.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. We would like to clarify that the 14-day period you referenced applies to the Wellness Challenge trial, which is a separate digital service and not to the shipment or cancellation of physical product orders. Regarding your order cancellation request, once an order has been processed and shipped, it may no longer be possible to stop the shipment. This is not an attempt to prevent cancellations, but rather a consequence of the fulfillment process already being underway before the request was received and reviewed. We respectfully disagree with the suggestion that this is deceptive. Our team strives to process orders promptly and provide customers with information regarding applicable cancellation, return, and refund policies. If a product has already shipped, available options are handled in accordance with those policies.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear about your experience. We understand how frustrating it can be when there appears to be conflicting information regarding a shipment. Based on your review, it sounds like the package may have encountered a carrier-related issue after the tracking number was generated. However, without reviewing the specific order and tracking details, we are unable to determine whether the shipment was delayed, placed on hold by the carrier, or affected by another logistics issue. We would like to clarify that a carrier delay or hold does not mean that an order was not shipped. Tracking information is controlled by the carrier and may occasionally contain delays, holds, or status updates that require further investigation. If you have not already done so, please contact our support team at [email protected] with your order number and tracking information so that we can review the shipment directly and work with the carrier if necessary.

Response from TstriveJun 16, 2026

Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. We take claims regarding continued billing after cancellation very seriously. However, based on the information provided in your review, we are unable to verify when the cancellation was requested, whether it was successfully processed, or which specific service the charges were associated with. If a subscription has been properly canceled, future renewal charges should not occur. We would also like to clarify that we do not "sneak" charges into orders. Any products, subscriptions, or digital services associated with a purchase require customer selection during the checkout process and are reflected in the order confirmation and subsequent communications. As for the product itself, we understand that not every customer will achieve the results they hoped for. Individual outcomes can vary significantly based on factors such as consistency of use, lifestyle, diet, exercise habits, age, and individual physiology. Finally, we respectfully disagree with the suggestion that the company is a scam or that customer reviews are "paid." We encourage honest feedback from customers and strive to operate transparently with respect to our products, pricing, subscriptions, and policies.

Response from TstriveJun 5, 2026

Thank you for your feedback. We’re sorry to hear that the products did not meet your expectations. We would like to clarify that results can vary significantly from person to person depending on factors such as diet, exercise, consistency of use, metabolism, hormone levels, age, and overall lifestyle. While some customers report positive changes, no supplement can guarantee identical results for every individual. We would also like to clarify that subscription renewals are not sent after a subscription has been successfully canceled. If a renewal shipment was processed, it would indicate that the order had already been scheduled or processed prior to the cancellation taking effect, or that there may be a misunderstanding regarding the timing of the cancellation request. We encourage you to contact our support team directly so we can review the account history and verify the cancellation and shipment details. We appreciate you taking the time to share your experience.