Matt S.
If I was able to give this service 0…
If I was able to give this service 0 stars, I would. Their service to grow social media accounts is a scam! They guarantee followers which are not all real followers. This is a waste of money and would recommend to stay away. When asking support to show me the post that had the marketing push, they couldn't show me the exact post and just said here is one of the people that did the promotion but nowhere had my name on it. Their response is that in the agreement you can get international followers. It doesn't say that all they do is promote outside of the US and not even the same language as you speak. Also, they guarantee 850 followers. Only way to guarantee followers is having bot accounts. Please stay away from this company.
Response from TSMAJul 18, 2023
Hello Matt, Thank you for sharing your feedback with us. We appreciate your input and value your experience as a customer. At TSMA, we pride ourselves on our growth model, which ensures that our clients receive only real followers. We achieve this through a multi-step entry process that carefully filters out bots and fake accounts, guaranteeing real human followers. On our website, we clearly indicate the packages that provide international followers and those that deliver English-speaking followers. It is required to select a package during the enrollment process, and our records show that you chose our Tier 1 package, which is designed to provide a diversified audience from global influencers. This information is readily available on our website, along with additional details about each package, to help customers make an informed decision before enrolling. We also make our customer care team available to answer any questions you may have before, during, or after you become a client of TSMA to ensure you have all the information necessary to achieve your social media goals. Regarding your comment about not seeing a direct tag or mention of your individual account handle by the influencer promoting the campaign, it seems you may not have had a chance to review our welcome materials, which give an explanation of how our campaigns work. As mentioned in those materials, our campaigns are designed to drive organic growth without directly referencing individual handles. This approach ensures a more natural and authentic engagement with the audience. We encourage you to reach out to our team if you would like further clarification or have any other questions. We are here to provide you with the best possible support and address any concerns you may have. Warmly, Teresina.