Sent wrong size and refused to exchange unless I paid $15. They screwed up, blamed it on me and this is the only way they would rectify it. The shirt was the wrong size and the quality was poor anyway, so I will buy the same design from a reputable company.
Response from Tshirt at Low PriceJul 22, 2024
Dear J G,
Thank you for your purchase. We sent you an invoice which clearly stated that you ordered size S, not XL, but you refused to believe it. Do you have any proof that you ordered size XL? The fact that we offer the option to pay an additional $15 is to support you and bear the cost of shipping, but you do not cooperate. Sorry but we cannot support you more.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
MA
Marc
Order stuck on the same statis and not…
Order stuck on the same status and not getting processed. Getting no replies on email either to what the status is and when the delivery would be
Response from Tshirt at Low PriceJul 10, 2024
Dear Marc,
Thank you for your recent purchase.
Please note that delivery typically takes 7-12 business days (including a 3-5 working day production process) and the tracking information link may not be updated until your package reaches the next checkpoint. You can monitor your order here:
https://www.laposte.fr/outils/suivre-vos-envois?code=LD187080965FR
https://www.laposte.fr/outils/suivre-vos-envois?code=LD187080651FR
https://www.laposte.fr/outils/suivre-vos-envois?code=LD187024972FR
https://www.laposte.fr/outils/suivre-vos-envois?code=LD187079724FR
For inquiries, don't hesitate to reach out.
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Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
MA
Mally
Sent me the wrong item and don't reply…
Sent me the wrong item and don't reply to my emails or messages
Response from Tshirt at Low PriceJun 10, 2024
Thank you for shopping with us! We are pleased to inform you that we have sent you a free replacement with the correct item. You should have already received it. Once again, we are sorry for any inconvenience that have caused to you
SE
Steve E.
I usually take a LARGE size in a T-…
I usually take a LARGE size in a T- shirt so that's what I ordered unfortunately YOUR SIZE LARGE is to small. I need a extra large. How can you help me please? Thanks
It sure would be nice to have a t-shirt that fits.
Response from Tshirt at Low PriceApr 24, 2024
Dear Steve,
Thank you for shopping with us.
We are sorry to say that we only accept returns or exchanges if you receive from Tshirtatlowprice item(s) that fall into the following criteria:
1. Wrong style, size from what was ordered
2. Damaged item(s) due to poor packaging/during shipping.
However, your convenience and peace of mind are our top priorities. You have contacted through your email to support you further, please kindly reply.
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Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
DO
Donda
This place is ridiculous
This place is ridiculous. The number they give goes to some foreign guy who has no idea sho they are. The tracking numbers don't work. Total scam job.
KD
Kyra De J.
Don’t order here !
I’ve never recieved my item, and they still want to keep my money. They say they tried to deliver several times and I didn't pick up my package. I never received tracking information.
They try to make it my fault that I gave the wrong shipping adress. While a few emails back they just got my address perfectly fine.
Now I’ve lost my money ánd don’t have my item.
Don’t order Here !
Response from Tshirt at Low PriceFeb 23, 2024
Dear Kyra,
Thank you for contacting our support.
The order was shipped on 03.01.2024 to the following address:
Kyra De Jonge
Monseigneur Feronstraat 38
Heerlen
6414 CB
Netherlands
There was an attempt to deliver the package on 06.01.2024 but our carrier was unable to deliver it. It was therefore left at PostNL outlet.
As the 10 days waiting period at the relay had expired, the package was returned to the sender.
https://tracking.postnl.nl/track-and-trace/LD174308304FR-NL-6414%20CB
We cannot take responsibility for the failed delivery, the customer did not pick up the package within 10 days, the package was returned to the sender.
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Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
SL
Stellan L.
Buy from elsewhere! Seller wants you to pay for items not received
I placed an order of a mug, got an incorrect tracking number so the shipment went in return, seller still wanted full payment. Needed to submit a dispute claim to PayPal that ofc decided in my favour, since it’s clear that I never received any item that I paid for, but it took 2 months until I got my money back. During this process with PayPal the seller tried to use all dirty tricks in the book to make this my fault, including claiming faulty address, that I wasn’t home when the delivery attempt was made (but my gf and I was home all day). They even provided the correct tracking number to PayPal, but not to me… Buy your things from elsewhere!
Response from Tshirt at Low PriceFeb 15, 2024
Dear Stellan,
Thank you for your recent order and feedback
There was an attempt to deliver the package on 19.12.2023 but our carrier was unable to deliver it. It was therefore left at the post office.
As the 10 days waiting period at the relay had expired, the package was returned to the sender.
https://www.correos.es/es/es/herramientas/localizador/envios/detalle?tracking-number=LD172527465FR
We cannot take responsibility for the failed delivery, the customer did not pick up the package within 10 days, the package was returned to the sender.
We regret to inform you that we encountered difficulties delivering your recent order, due to an incorrect shipping address. Despite our best efforts, we attempted delivery twice without success. We understand your frustration, and we sincerely apologize for any inconvenience caused.
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Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
HB
Haraldur B.
I orderd a shirt for my friend for a friend
I orderd a shirt for my friend for a gift almost two weeks ago and never received a tracking number and when I was going to log in again it seemed like my account got deleted all I ever got was a confirmation email and $26 down the drain
Response from Tshirt at Low PriceJan 31, 2024
Dear Haraldur,
We appreciate your recent order and apologize for any inconvenience you may have experienced.
Kindly be aware that our standard delivery timeframe is 7-13 business days, inclusive of a 3-5 working day production process. This information has been clearly communicated on our website. Please note that the tracking information link may not reflect updates until your package reaches the next checkpoint in the delivery process.
Should you have any inquiries, feel free to reach out to us.
Warm regards,
Zoe McFadyen
Customer Success Manager, TALP LLC
