SerabelReviews of tryserabel.com

I was shipped another order without my approval. I emailed immediately to cancel but only got a response from a robot. I was offered a discount but I rejected it and I am still getting this order. I have tried to cancel even tried to get a subscription to cancel but it tells me that I do not have a subscription. So why am I getting another order? There is no place to cancel my order or future orders. I have contacted my credit card to stop payment. This is ridiculous situation! I am thinking that this a scam.

BEWARE!I think this company is scam. Their customer service is terrible. I got my order but then received an email stating that my order wasn't delivered. No offer was given to refund or anything. Then suddenly I got another email a month later saying that my oder had shipped. But this was a new order that I had not authorized. When reaching out to them asking to cancel my subscription (which I am sure I did not get) and get a refund, they just send an automated email stating that I can get a 30% discount. Also when on the website and trying to manage my subscription, the manage subscription option is not a link like the shipping policy is. I might have to cancel my card and get a new one.

The product that was on their site and the product received were not the same. The product shipped from China even though they state that it is made in small batches in the USA. Threw it out and got a new CC to avoid the deceptive monthly subscription

Product is trash. It makes me itch and there satisfaction guarantee policy is worse than there product as it has to be unopened. How you are supposed to know if you are satisfied if you can’t try the product. Also they secretly put you on a subscription and when you try to check if you have a aubsription to cancel it it deceitfully states you don’t have a subscription

WARNING, DO NOT PURCHASE! They continue to send products you have NOT ordered! Cannot contact directly, have to send emails with no response!!!

Fake discounts, upcharges and COMES FROM CHINA.

I did not subscribe to this product and yet another bottle showed up on my CC. It is not from the USA even though they have a FL address. I have been trying for a week to cancel. I’m just warning you.

Attempted to order one jar. Next thing I knew I'm on a page with an offer for a 2nd jar at 75% off. I cannot get off this page that doesnt hv a "no thank you" option. So I backed out. I seen the email from them immediately for one order then a button on that page to dispute the order. I opted to dispute as i felt like something was fishy about the trick order on the 2nd jar. I told them to cancel the order. At the bottom of the dispute page it said "Do not contact your bank as this will slow the process of getting your return done. We are here 24/7 " Closed my phone and the next day when I open my phone I have 3 orders that were placed for two jars each!!! The add'l orders came in at 3 and 4 a.m. the next day. So I decided to go to my bank the next morning and I closed my card and got a new one, in case they tacked on a reoccurring subscription as I said I just wasn't feeling right abt this company. I wrote to them a bunch of times telling them they processed multiple orders without my permission. The bank said one order was for a one time purchase the other five were reoccurring subscriptions!!!! When they finally wrote me back they thanked me for my patience and sorry but orders hv already shipped meanwhile I'm out $142 dollars until this gets resolved! Any company that has to resort to these kinds of tricks to earn business must hv a lousy product. I will give them a few more days to rectify the errors and if not im going back to the bank and they will file a fraudulent charge and get me the money back. Banker was telling me that many of these scams are done on debit cards which Minecraft so now im out the money instead of the credit card company. I dont trust this company and I haven't even tried the product!!! Which now Im not sure i can trust their products to be safe to use on my skin! Buyer beware