Linda A.
Qlear nourishing nail pen,poor product poor customer service
This product did not work for me. I sent photos showing before and after pictures to claim my 90 day money back guarantee. Patricia & Sophia replied requiring me to put in type the dates the photos were taken even though they were date stamped🤷♀️. Never said they weren’t going to refund me just sent another email requesting feedback!!! Then stopped any further communication. So in conclusion poor product and poor customer care.
Response from QlearOct 8, 2026
Hi Linda, We're truly sorry to hear how disappointed you've been, both with your results and your experience with our customer care team. We completely understand your frustration, especially after taking the time to provide photos and submit your 90 Day Money Back Guarantee request. Please be assured that your request has not been forgotten or ignored. We're actively looking into it, and we sincerely apologise for the wait and lack of updates. Our 90 Day Money Back Guarantee claims are reviewed carefully and thoroughly rather than making rushed decisions, as we want to ensure every customer's experience and supporting information are properly considered. That said, we understand that waiting without an update can be frustrating, and we're sorry we haven't communicated better throughout the process. The last thing we would ever want is for you to feel neglected or unheard. We genuinely appreciate your patience and will be in touch directly as soon as we have an update.



