Kathleen C.
Buyer beware
Buyer beware. I ordered one time and was told I subscribed which I know I wouldn’t have done without trying first to see if I got results. When I asked to unsubscribe I was told that was not possible. In less than 30 days they shipped 3 more packs. They have a 90 day return policy of course I have to pay shipping but they have not responded to give me return instructions. Very unsatisfactory customer service. It feels like a trap.
Response from OrgaticsJul 2, 2026
Hi Kathleen, Thank you for taking the time to share your feedback. We understand how frustrating it can be when there are concerns regarding subscriptions, cancellation requests, and delays in hearing back from our support team. We take these matters very seriously and would genuinely like the opportunity to review your case in detail. Our goal is always to assist customers as quickly as possible and ensure that any subscription-related concerns, along with return requests under our guarantee, are properly addressed. Please reach out to us directly at [email protected] with your order details and the email address associated with your account. Our support team will be happy to review your subscription status, confirm the return process, and follow up with you on the shipments in question. We appreciate you bringing your concerns to our attention and hope to have the opportunity to help resolve them. Kind regards, Alina from TryOrgatics


