ML
Ineffective Product & Poor Customer Service
I ordered 3 bottles in early June and had to wait a while for delivery since they said they were sold out and had to send products from another country. Those bottles arrived with no company name (Nutrise) or address on the label. That seemed odd. The pills are also bright pink rather than beet red (see photos on website). Tried it consistently for almost 2 months. There was zero improvement in the circulation in my legs, and blood pressure stayed the same (which is fine since I take medication for it). The real problem was a decrease in energy. I needed to take afternoon naps, and I kept falling asleep around 9 pm instead of midnight. I sent an email to describe my experience and ask to cancel my subscription and get a 60-Day Money Back refund. Someone responded right away and offered me a 30% refund for unopened bottles! I have no unopened bottles since I am already using my 3rd bottle. When I complained, the person responded that the previous offer was just a "suggestion" because they thought I had unopened bottles that I wanted to return. Nowhere in my previous email did I state that. I clearly stated I wanted a 60-Day refund. I am wondering if "customer service" is actually a bot with poor reading comprehension skills. They now say they will refund my credit card. I will keep checking to see. And I will make sure that my subscription really is canceled.