Thiago S.
SCAM! SCAM! SCAM!
This is an absolute scam! After requesting a refund within 90 days of the purchase date - earlier than the 120 days described on the website - they basically said my order was old, they don't have any records, and couldn't do anything. This must be a JOKE! According to the Australian Taxation Office (ATO), transaction records (including receipts, invoices, sales data) must be kept for 5 years, but they clearly don't care. For tax and compliance purposes, businesses must retain records, but not for customer access. In the USA, according to the Internal Revenue Service (IRS), companies must keep records for at least 3 years, in some cases 7 years, but this company can't keep them for over 90 days? THIS IS A SCAM!




