customer
Wish I could give a "zero" star review
Wish I could give a "zero" star review! First, its already two days past delivery date and just now shows that it "cleared customs " I informed them I would be returning the order and instantly received an email stating my "monthly subscription" would be canceled. OK, Great! Works for me because I still haven't received my first order!!
Response from Natures RootsSep 4, 2026
We’re so sorry for the frustration and confusion this has caused. 💚 We completely understand how disappointing it must be to still be waiting for your first order. We’d really love the opportunity to look into this and help make things right. Unfortunately, we’re unable to locate your order from the information available in this review. Please reach out to our Customer Support team with your name and order number, and we’ll be happy to review your delivery and subscription details and assist you from there. Thank you for bringing this to our attention, and we hope we can get this sorted out for you soon. 🌿




