Measured is a modern medical clinic focused on weight management and longevity. Our clinicians combine evidence-based care, personalized nutrition, and advanced medications like GLP-1s to help patients reach sustainable results. We offer convenient telehealth visits, lab testing, and ongoing guidance to support long-term health and vitality.
Measured (trymeasured.com) has 580 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
trymeasured.com
Website
trymeasured.com
Category
Clinics
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I'm 67, pretty healthy and would like to lose 20-30 lbs. I went through the process and the results were that I'm too old, they only provide service for 21-64 year olds. Wow, I didn't expect that.
Response from MeasuredApr 7, 2026
Thank you for your feedback. We’re sorry for any frustration this caused. Our program criteria are designed with patient safety in mind, and we appreciate you bringing this to our attention as we continue to improve.
KI
Kiki
I had a very disappointing experience…
I had a very disappointing experience with the Measured app. I paid over $500 expecting support with weight loss, but I did not lose any weight while using the program.
When I contacted customer service about this, I was told that the starting doses are not meant to cause weight loss and are only to see how your body reacts to the medication. However, I explained that I had already taken this medication before and had no issues with it.
Another major concern is that they do not offer refunds if you do not see results. They keep your card on file and continue charging, even if you are unhappy with the program. While responses from support are usually quick, they are often not helpful and mostly focus on continuing charges rather than resolving concerns.
Overall, my experience felt very frustrating and expensive without delivering the results that were promised. I would encourage others to carefully review the terms and costs before signing up.
Response from MeasuredMar 5, 2026
Thank you for taking the time to share your experience. We’re sorry to hear that your experience did not meet your expectations.
Our goal is always to provide safe, medically guided care, which is why many GLP-1 medications begin with lower starting doses designed to help the body adjust before increasing to therapeutic levels where weight loss is more commonly seen. Even for patients who have taken the medication before, if it has been two weeks or more since the last dose, medical guidelines generally require restarting at a lower dose to ensure safety and tolerability.
We understand how frustrating it can feel when results aren’t immediate, and our care team works closely with patients to monitor progress and determine the best next steps as dosing is adjusted.
We also aim to be transparent about program terms, including billing and refund policies. If you’d like us to review your experience further, please reach out to [email protected], and our team will be happy to take a closer look.
ME
Mementomorx
Scammy
This company relies on vague, opaque advertising. They make it sound like you’re paying for access to medication, but the $99 monthly fee is only for a prescription from Novo Nordisk. It doesn’t include the medication itself. I can get a prescription from my own providers without paying a subscription, so this felt misleading from the start.
When I said I didn’t want to continue, they told me they could only refund half because I had already had a “consult.” That consult was a single text message. I paid fifty dollars for a text message. That’s scam behavior.
When I asked for a full refund, they refused. The whole GLP‑1 space feels like a bubble built on rushed funnels, unclear pricing, and people being pushed through systems they don’t fully understand. If this is how the industry keeps operating, I won’t be surprised when the class‑action ads start showing popping up.
Response from MeasuredFeb 7, 2026
We’re sorry to hear about your experience. We never want anyone to feel confused about pricing or what’s included in a membership. We have a couple of treatment plans available, and the $99/mo one covers medical evaluation, provider access, insurance prior authorization support, and ongoing care — not the medication itself, which is billed separately through insurance or the pharmacy.
Once a consult is completed — even if conducted via secure messaging — provider time has been used, and clinical services have been delivered, which is why our refund policy applies. That said, we never want anyone to walk away feeling unheard and are open to reviewing your situation further.
We truly value transparency, and feedback like this helps us improve.
PP
Patricia P.
Don’t waste your money
The first month I received the semiglutide it worked fine. I received the vole on ice with everything needed. The next 6 months of medication I had to pay up front came to me hot, not on ice. I paid over 1200 dollars for the medication and it didn’t work. I was told to let them know if there was something wrong with the medication. So I let them know I didn’t feel anything different. They told me they couldn’t refund any part of the money. They tried to have me buy another medication. I told them I would not be spending any more money. Don’t waste your money on this program. You will be very disappointed.
TC
Traci C.
Run from this company!! DISHONEST!!!!
Run from this company!!! They offer a great deal until they decide to change pharmacies meaning you can either pay almost $800 (at once) for a 3 month supply or simply pay $1474 for a 6 month supply. They explain that there’s installment payments option but it’s every 2 weeks. It wasn’t until I found a different company and informed them that I had I would no longer use them that they then informed me that they could prescribe an oral medication. Once I learned about the installment payments and the cost, I CLEARLY told them that I would be looking elsewhere. I’m not sure if they thought I was bluffing but clearly I wasn’t. I was able to get tirzatide for a much cheaper price through Shapely. So if you’re having problems with Measured, I highly suggest Shapely. It’s $249 for a 3 month supply (including membership
AB
Allison B.
Charges…
I have been charged several months and never got medication from this company. I was told in December my information would be deleted and my account disabled and yet I have been charged 2 more months. Do not choose to go with this company.
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Stephanie Barnes M.
I was charged $110.00
I was charged $110.00 from this company. I never received any medication from them. They are not even an American-based company, which I'm just finding out. I need a refund because I never rendered any product from you all.
LH
Linda H.
Rip off who will not cancel! Stay away!
I answered the ad for GLP‘s. They offered me a medication and asked if that was OK. I told him I wanted what would get me to my goals fastest and they sent prescription. It turns out the prescription is for Metformin. Best case scenario, I could lose 2% of my body weight in a year which is about 4 pounds. I canceled them and told them to stop contacting me. They contacted me again. They texted me and I told them to stop. They keep going. I have received so much pressure from them to renew after canceling and telling them to stop that I am now thinking of hiring legal counsel. Don’t go anywhere near them.