hamprReviews of tryhampr.com

Easy and good communication

Great service from an awesome company!

I love hampr - best laundry service out there and I’ve tried them all. None of the others come close to the customer support offered by hampr. They are the only laundry company that offers real-time in-app chat - not just email. I am a long time loyal hampr user!

Amazing customer support and service. I love getting my laundry back fresh and folded - ready to be put away!

The service delivered exactly what it promised - clean laundry delivered when I needed it. I've found a washer that I like and place with her everytime.

Really thought I found help, so I checked reviews saw a few that was in the customer service department and after reading how it was solved I thought it will be fine, well setup service and ordered first load for pickup, it was told to me that they could not find the apt number because I had not included it. Well after looking at my account I did include it took snap shot of my account with information, and sure enough no apology no trying to fix problem just admits to seeing it. But that’s it and not charged a rejection fee I would need to order again. Even though they messed up and with utter apathy’s just agreed to cancel membership this is the worse customer service. But it did lead me to poplin so thank you.

laundry went unclaimed for 4days. a interaction with text said washers pick who they want. everyday they said your in next time slot. never happened lots of poor robo responses mqas told initially should order on weekday as weekends busy But I did

I worked for Hampr as a Washr. I received a complaint that my clothes had a “strong urine odor,” which was literally impossible as I kept everything completely separated in a different room. They just didn’t want to pay for their laundry. And Hampr refused to pay me for a days worth of work. They don’t care at all about their employees and there is no quality control of customers.